Preparing for the next system failure
In the movie “The Day After Tomorrow” the climate gets so severe that millions of people have to flee to Mexico in search of warm weather. I was thinking of this plot line as I [...]
News Archives
In the eye of the regulation storm with PolicyWorks’ Cindy Williams
According to PolicyWorks' VP of Regulatory Compliance Cindy Williams, we are in the "in between" time when it comes to regulations -- many having been implemented late last year and more coming down the tracks [...]
Do credit union financial literacy programs work?
by: Gina Ragusa Every April, credit unions rally for National Financial Literacy month, but are their efforts effective? Do consumers really listen (or care to listen) to the wealth of knowledge or does the information [...]
Financial literacy vs financial wellness – a consumer’s view
by: Rich Jones Credit unions and banks across the country have financial literacy on their to-do list, but what consumers really need/want is a road map to financial wellness, not just financial literacy. Well, [...]
What (and who) is driving global innovation
It’s incredibly exciting to witness the life-altering innovations taking shape across the globe. Entrepreneur Dean Kamen can transform raw sewage into drinking water. Qualcomm is crowdsourcing the development of a personal medical scanning device — [...]
Why aren’t people using our rewards program?
Because members prefer instant gratification and personalized rewards over delayed gratification and generic rewards. In a survey of 2700 U.K. consumers by Grass Roots Group, 54% said that they believe it takes too long [...]
The why & how of reaching the Hispanic marketplace
At this year’s CU Members Mortgage National Lending Conference in Dallas (March 2-3, 2015), we had the privilege of addressing the importance of the Hispanic market and the business opportunities within this growing population. [...]
Farm to table
by: Anthony Demangone I'm not a foodie. But I have many friends who are. More and more people take pictures of their food and post them to Twitter and Facebook. Not for me, but you [...]
Ready to rethink rewards communication?
by: Stephanie Schwenn Sebring David Eads, CEO of Mobile Strategy Partners, LLC, Atlanta, says credit union loyalty programs will be most successful when CUs can communicate benefits in a meaningful and consistent way that resonates [...]
7 challenges of implementing a big data & analytics solution
by: Austin Wentzlaff Most credit union leaders are familiar with the concept of Big Data and business intelligence, but many fail to fully understand the significance they have on their credit union and its future. [...]
How UT FCU’s ‘Shark Tank’ Microloan Program helped boost lending performance
If you're a budding entrepreneur looking for financial assistance to get your venture off the ground, you may want to check out UT Federal Credit Union's unique "Shark Tank-like" lending project aimed at start ups. [...]
What would a credit union for millennials look like?
by: Derek Gillette, Northwest Credit Union Association Credit Union on Purpose is a fictional credit union created by Gillette to explore what a credit union focused on serving Millennials might look like. In this article, [...]
Dust off your digital millennial marketing plan
You’ve dusted the shelves, steam-cleaned the carpets, even organized the files. You think your spring cleaning for the year is done. But you missed a spot — a big one. It’s in that forgotten [...]
EMV steaming ahead, but it won’t all be dumplings!
The migration to EMV is proceeding across the payments industry. Merchants, issuers, processors and networks are at various stages of development to implement, test and certify their EMV compliant systems. Financial institutions, in particular, are [...]
Mass reissue reduces confusion about EMV
There are many benefits for credit unions when it comes to the impending implementation of EMV® in the U.S., but building an EMV strategy is highly complex and can involve significant cost. As credit [...]