Contributed post by: CUneXus Solutions Does anyone like applying for a loan? Not likely, according to recent studies. The results of the latest survey from carfinance.com naming the worst part of buying a new [...]
Ever been the victim of a "bait and switch"? See an ad for something at a great price, almost too good to be true. You go to the store, or website…and they're out of [...]
It's time to really look at the principles and values of not only the credit union industry but the cooperative movement as a whole, and ask if we are resting on our haunches on top [...]
I don’t generally write articles that are based on the meaning of words and how that influences our perspective. Yet, I’ve been contemplating the differences between aspirations and expectations for a period of [...]
by: Anthony Demangone A lot has been written about change. Change management. The pace of change. My friend John Spence wrote a nice piece about how one must deal with change in today's marketplace. We [...]
by: Austin Wentzlaff The promise of business intelligence and Big Data/Analytics has been around for years. Companies have been making claims that data-driven decision-making will revolutionize organizations but have failed to fully deliver. It [...]
by: Alan Jackson Financial industry regulations consistently earn the top spot on the list of concerns that keep bank CEOs awake at night. With Basel III changes going into effect this year and next, and [...]
In a recent Success Magazine article, Robin Sorenson, founder of Firehouse Subs, said, “All conversations were about how we presented the brand. We focused on things we were really passionate about and everything ended up [...]
Ok, we've all heard the omni-channel buzzword by now and are quite familiar with it. Now that it's becoming well-entrenched in our banking world, how will this seamless, multi-channel experience affect or change FI services [...]
by: Will Lipovsky I became a member of my local credit union back in 2008. I joined primarily so I would have a physical place to deposit cash and checks. Mobile deposit doesn’t work [...]
Everyone wants a piece of your member’s money and relationships. Apple Pay, Mint, GreenDot, the bank down the street all are vying to take a slice of wallet share, be top of wallet, or [...]
According to a 2014 study from Bankrate, 30% of adults living in the continental U.S. have not visited a branch in the past six months. The American Bankers Association performed a similar survey returning [...]
A Letter To My Credit Union CEOs Dear Sirs: Month after month, year after year, I have received your newsletters and literature and seen your advertisements. They portray happy couples walking on beaches and families [...]
by: Eric Hansing, VP, TruStage Last month, I had the honor of presenting our What Matters Now™ research program findings to several hundred of the brightest credit union marketing minds in the movement at the [...]
by: Brian Day Last year, U.S. government agencies collected more than $3 trillion in revenue. This equates to some $90 billion a day the public pays into government treasuries. The Treasury recently announced Americans [...]
