Start your engines…online!
Auto buying has changed dramatically in the last several decades. The purchase of a car no longer starts when a customer walks through the door of a dealership. So it is important for credit unions [...]
News Archives
Passwords plus biometrics
It may be time to jump into fingerprints and voice recognition for securing mobile banking. by: Robb Gaynor Security is paramount when defining a digital strategy for both mobile banking and Internet banking. And, until [...]
Prepaid cards in line to complement corporate credit
by: Jeff Faulk Corporate expenses have long been the realm of credit cards, but prepaid could soon be breaking through (or at least making a dent) in that barrier. Currently, Javelin reports 42 percent of [...]
Do credit unions really need marketing? Follow up thoughts…
by: Bo McDonald I’m not one to jump in on polarizing social conversations for the sake of causing a stir; however one blog post recently caught my eye. Jim Blaine, CEO of State Employees’ [...]
One-to-one marketing using a telecom referral program
Friends and family are the most trustworthy source of recommendations to most consumers. According to a Nielson report on “Consumer Trust in Advertising,” 84% of people say they trust the reviews and suggestions of people [...]
Strengthen your position with chocolate bars
by: Megan Miranda If you know anybody at Third Degree, you know we love chocolate. So it’s not surprising that we recently had a discussion that used different brands of chocolate as an illustration [...]
Leadership and GPS – “Recalculating”
Wouldn’t life be great if we had a “life GPS”. You know, “Darn, I missed that exit” followed by an immediate “recalculating” from a calm voice. It didn’t matter how I failed to [...]
The first step to successful risk management is awareness
As human beings, we often struggle with the concept of risk management and our ability to effectively interpret and understand inherent risks. For example, consider your own personal travel biases for a moment. Most people [...]
One third of them means half of this?
Keep me honest. I’ve been known to ask for help in finding my sunglasses…while I’m wearing them. Hey, they’re lightweight and comfortable! So if I’m overlooking an important point, please [...]
Online story telling and the mission of a credit union
We are often asked to help new clients craft a thoughtful content strategy that will resonate with Credit Union members and potential new members, and most often there’s one common suggestion… Tell Your CU’[...]
What leaders don’t want to hear
Even if you’re the most optimistic, upbeat and encouraging boss, you cannot assume your employees experience the same love, appreciation and dedication for the job that you do. Minda Zetlin, coauthor of “The Geek [...]
Facebook dips toes in P2P payments
by: Brian Day Worldwide more than 500 million people use Facebook Messenger, an instant messaging service and software app. Facebook recently announced Messenger users now have the option of using the app to make person-to-person ([...]
Top 4 ways CFOs are maximizing ROI with AP automation
by: Katie Alberti Ask finance executives their thoughts on Accounts Payable and they’ll likely give you the same answer – it’s the cost of doing business. But tech-savvy CFOs realize the value AP automation [...]
Tips for installing popular technology in the branch
The branch is changing. From the square footage and employee headcount to the products themselves and how they are sold– the cadence of change has never moved with more alacrity than today. When consumer preferences [...]
7 questions for smart outsourcing
by: Mike Plante Any outsourced arrangement needs to offer benefits for the credit union – whether this be cost, knowledge or another factor – while not negatively impacting or relinquishing control of direct member services. This decision [...]