A couple weeks ago, NAFCU President and CEO Dan Berger appeared before the House Small Business Committee on Capitol Hill to testify on behalf of credit unions on data security. Berger emphasized that retailers need [...]
Of all the lessons we should learn from the high-profile data breaches of the past few years, a few of them are probably ones small businesses and credit unions probably haven’t given enough consideration. [...]
A Simple 3-Step Plan for Profitable Member Loyalty The answer is, YES! But who can place blame with so many industry wide obstacles in your way: the financial crisis, intrusive government regulations (that have arguably [...]
Collectively and individually, our futures hold limitless opportunities and threats – some known, others unknown. We regularly consider these opportunities and threats, whether as part of the strategic-planning process or in an ongoing manner as we [...]
For the last 3 years I’ve had the pleasure of working with a team of talented Credit Union Marketers as a Board Member for the Marketing Association of Credit Unions or MAC. My position [...]
by: Mark Hein More and more, financial institutions are beginning to accept and embrace their role as financial educators. You are no longer simply the provider of checking accounts, credit cards, and auto and home [...]
30 years ago, one of the most important books on media ecology was published. Arguably even more relevant today, Neil Postman’s Amusing Ourselves to Death describes a world where citizens are overwhelmed with information, [...]
by: Christina Pontisso A recent study from the Transamerica Center for Retirement Studies shows that millennials (about 67%) are in fact putting money away for their retirement. An achievement that should be noted especially due [...]
How would you like to dropkick your password and access your account in 3 seconds? Well, you can. IdentityX President Conor White joined us to explain how his speedy, yet secure, biometric technology works and [...]
by: Keith Leggett Despite a promising proposal, the National Credit Union Administration walked back somewhat from its plan to rein in expansive fields of membership (FOM) for federal credit unions via associational common bonds. The [...]
Keith Ferazzi, author of Never Eat Alone, once said, “Follow-up is the key to success in any business.” That is certainly true when it comes to the success of your strategic plan. No matter what [...]
I read another story about a type of business fading away. Bloomberg documented the demise of the 1-hour photo lab. In 1998, there were more than 3,000. Now, there are probably less than 190. [...]
My plan was to write a little recap of the day’s events at CO-OP THiNK 2015 but then something happened to me last year happened again. I was blown away by a speaker who [...]
Interested in adding some entrepreneurial zeal to your strategic plan and its execution? Consider including 90-day Strategic Sprints in your operating plans as a means to build start-up excitement and senses of urgency among your [...]
GAP insurance and VSC can help your credit union and its members. by: Tom Kazar Throughout life’s metaphoric winding road, almost every choice has a risk attached. And some of the more expensive risks [...]
