News Archives

It’s not about ideas. It’s about making ideas happen

It’s not about ideas. It’s about making ideas happen

We just launched the second stage of our THINK Prize Financial Challenge, answering the question “How might we use the power of communities to financially empower those who need it most?” The first stage of [...]

Do the meetings at your credit union suck?

by: Sean McDonald A recent study estimated that 32 BILLION dollars is wasted globally because of unproductive meetings. I’ve never been a big fan of meetings. Let me clarify that – I don’t like [...]

Four ways to use social media for word of mouth marketing

Four ways to use social media for word of mouth marketing

by: Denise Bahs Does your marketing strategy include Word of Mouth marketing? The use of social media as a communication tool is unparalleled in Word of Mouth. For example, recently we’ve heard a lot [...]

Beyond banks

Beyond banks

by: Joe Winn 40 million people in the U.S. belong to one of these. Over 100 million people hold membership with this. Enjoy the outdoors? Chances are, you’ve purchased from the largest of [...]

Payments: The choice is theirs

Payments: The choice is theirs

Those old predictions of a cashless society seem to draw nothing more than a shrug these days. While once a trendy piece of prognostication, these days it’s hard to find anyone who actually expects [...]

Succession planning blind spots

Succession planning blind spots

by: Deedee Myers, Ph.D. A mutual understanding between the chair and CEO about desired succession planning outcomes goes a long way toward organization success, both long-and short-term. On the other hand, when an effective [...]

Tools to get the job done

Tools to get the job done

by: Anthony Demangone John Spence has a great talk that he does on accountability. There are five parts to accountability. First, you have to communicate the mission and responsibility. You have to have buy-in from [...]

Big bang disruption in the credit union industry

Big bang disruption in the credit union industry

by: Kim Carlstrom During the 2015 NACUSO Conference, Credit Union Industry Disruption and Predictive Analytics drew particular attention from those attending. It was quite clear that significant changes are coming to the credit union industry [...]

Three Fs of strategic planning

Three Fs of strategic planning

Strategic planning is one of the most important things your financial institution does. It’s unfortunate that so many planning sessions result in chaos, unproductive decision making and a plan that serves as a paper [...]

I wish I could be punished like Tom Brady

I wish I could be punished like Tom Brady

by: Henry Meier Nothing to do with credit unions but yesterday Tom Brady was suspended four games for having his footballs deflated prior to the AFC championship game. Let me get this straight: He won [...]

In search of RDC fraud with Aite Group’s Shirley Inscoe

In search of RDC fraud with Aite Group’s Shirley Inscoe

Many of us remember when online banking first launched and consumers were saying, "Are you crazy, I'm not managing my money on the Internet. I'm still getting lost in an AOL chat room." Even more [...]