Credit Unions, at least in the eyes of the general public, are notorious for having outdated websites, inconsistent social media efforts and little to no mobile presence. While that’s an exaggerated sentiment, it’s [...]
A top 10 interview here for sure with GTE Financial's CEO Joe Brancucci discussing his credit union's fantastic auto lending performance in 2015, as well as how his credit union has managed to lower the [...]
How strong is your compliance culture? It’s a question that gives many community financial institution leaders pause. In the chaos of keeping up with 13,000+ regulatory requirements, the notion of “culture” often gets [...]
Over the past few months, there’s been quite a bit of focus on youth savings and financial capability. In February, the Financial Literacy Education Commission (the FLEC), held a hearing on youth savings program. [...]
We can grow our membership, help consumers by differentiating our integrity I suggest that credit unions have an edge. We have worked for decades in relative obscurity, which should work in our favor—emerging as [...]
I spent the better part of this week in Louisville, Kentucky. NAFCU hosted its Board of Directors and Supervisory Committee Conference. It was a huge success, and we have a lot to live up to [...]
EMV players prepare for Oct. 1 by: Lisa Hochgraf Credit union members are starting to get EMV “chip” cards in the mail. Big merchants are placing point-of-sale readers that can handle the new cards in [...]
by: Edward Kramer, EVP, Wolters Kluwer Financial Services In 2015, expectations loom large for lenders around finalization of rules for the new Home Mortgage Disclosure Act (HMDA) data collection requirements. Created as part of the [...]
by: Henry Meier With apologies to those of you who hate sports analogies, some recent research produced by the Federal Reserve Banks of New York and Chicago demonstrates that we are living in a wedge [...]
As the 2015 auto buying season continues to heat up, many credit unions are reaping the benefits of this year's activity. One of those credit unions that has experienced stellar results is Alabama Credit Union. [...]
Marketers love labels. After all, labeling helps us focus our promotions. Since we know for a fact certain demographics are drawn to certain products and services we design entire campaigns geared to one or two [...]
While there are many challenges ahead for credit unions to address in planning for the future, one of the biggest risks they face is the inability to maintain good leadership in the event of the [...]
So last week the watches were finally released and Tom and I got to play with them at the Apple store. John's Impression: The watch was surprisingly responsive. I wasn’t sure it would be [...]
According to the recently released 2015 Temkin Experience Ratings, USAA and credit unions tied for the top spot in banking customer experience, each with a rating of 81%, putting them in 8th place overall out [...]
by: Brandon Kuehl Cost concerns, delays in smoothing out technical details and hold-ups among plastic card suppliers have slowed some community financial institutions’ (FIs’) transition to EMV chip cards. However, there remains strong value in [...]
