by: Paul Fiore Developing the right mobile payment strategy is a priority for any credit union that wants to stay competitive amid rapid changes in technology and consumer behavior. Apple Pay offers a smooth, consumer-centric [...]
by: Cindy Williams I’m a self-admitted Disney fan [addict]. I love the magic and the feeling of being transported to a different place and time. But, behind the pixie-dust and over-the-top “imagineering”, there are [...]
Quid pro quo. Scratch my back, I’ll scratch yours. What’s in it for me? People have different ways of saying it, but we can all pretty much agree little gets done in life [...]
Whether it’s regulatory developments such as the Dodd-Frank Act or seeking new ways to reach new members, technology is a key compliance tool. But do you need to make yet another investment in yet [...]
My cab ride took Uber, the latte at Starbucks came off my phone, but I didn’t have digital money for dinner. My share of payment for dinner at a restaurant in San Francisco was $[...]
by: Lisa Hochgraf The 1970 Simon and Garfunkel hit “Bridge Over Troubled Water” makes me think about how CUES members help each other out. As the moderator of the members-only CUES Net listerv, I see [...]
First Carolina Corporate Credit Union presented regional credit union management an opportunity to discuss what’s needed to crest the coming waves of the Federal Reserve’s expected short-term rate increases by hosting a complimentary [...]
A sneaker manufacturer promotes its newest styles with a launch event allowing consumers to compete against a famous sports star for prizes. An online retailer rewards customers by turning an airport baggage carousel into a [...]
by: Jim Ghiglieri Among the contenders in the race to disrupt the financial service industry is the U.S. Postal Service (USPS). Recently, the USPS issued a report talking through the different ways it may [...]
CO-OP Financial Services Chief Marketing Officer Samantha Paxson joins us to discuss her presentation at THiNK15 on "Four Megatrends for Credit Unions to Watch" -- which include: Life improvement Technology Instant gratification Community Samantha explains [...]
That is the implicit question raised by NY”s Attorney General Eric T. Schneiderman. The WSJ is reporting this morning that the man who holds the position known for its unofficial title,” Aspiring Governor”, sent [...]
Many states in the U.S. have raised speed limits on their interstates in the past several years. 36 states now have speed limits of 70 mph or above. The “Drive 55” era vanished long [...]
Credit union mortgage lending takes on many shapes. Every credit union has a unique set of processes, products and supporting technology, so what are the unifying factors that all mortgage lenders should watch to determine [...]
The quality of the member experience is commanding increased attention in every industry, given heightened member expectations for a highly personalized experience and the growing ease with which members can choose another organization should they [...]
by: Brian Day Mobile bill-pay platforms and usage saw significant growth in 2014, yet some billers still face challenges to implementing a mobile strategy. A recent report, “A Comprehensive View of Mobile Billing and Payment: [...]
