How can your credit union make a comeback?
Many credit unions are struggling to find their place in today’s world. You know it’s time to make some changes, but what changes should you make? Where do you start? How do you [...]
News Archives
Ideas versus change
by: Anthony Demangone Every once in a while, I like to see what happened on a particular day. Let's take today, for instance. If you scroll through the list, you'll see scores of events that [...]
Top 3 recovery strategies for credit unions
When you start to think about Credit Union DR Strategies it can be overwhelming. It was hard to identify just 3 of the many strategies needed but here is my top 3 disaster recovery strategies [...]
How does your credit union educate borrowers (and potential borrowers)?
Last week, I mentioned the Goldman Sachs Housing Finance Conference. One of the takeaways from the event according to the May 2015 issue of HousingWire was “The Importance of Borrower Education”. More specifically the article [...]
Banking in the bedroom and bathroom
You’ve probably heard it said that mobile banking means consumers can interact with your financial institution far and wide. Banking anywhere. Banking everywhere. Banking on the go. How about banking “while you go?” According [...]
DoubleNet app helps members automatically pay bills and save
by: Mike Lawson Financial technology services are so exciting right now. There seems to be a mobile app for just about any monetary need today. And if it weren't for events like Finovate, Money 20/[...]
Time of transition for credit unions
Did you know that more than one-third of chief executive officers in the credit union industry will be eligible for retirement within a few years? The percentage of executives on senior management teams who could [...]
All aboard: Boosting training program buy-in for maximum results
While credit unions have long outpaced other institutions when it comes to customer service, big banks are quickly closing the gap. According to the 2015 Consumer Banking Insights Study, 90 percent of credit union members [...]
Your credit union doesn’t need to jump off the bridge
I am sure that everyone has heard their mother (father, teacher, aunt, uncle, grandparent) say, “If your friends jumped off a bridge would you do that too?” Most often, this question is met with eye-rolls [...]
Bridging the brand gap
by: Mark Arnold Branding can change a credit union. The key word is “can.” Many times a credit union embarks upon a new brand or recreates an existing brand. Perhaps the board, management team or [...]
NCUA proposes to eliminate MBL waiver process
by: Brandy Bruyere During its Thursday, June 18th meeting, the NCUA Board issued a proposal to amend the Member Business Loan (MBL) rule which aims to provide regulatory relief from some of the more prescriptive [...]
Finding the true value in higher education
by: Laurel Stiller I was recently reading the Washington Post and came across an excellent article called “College is not a commodity. Stop treating it like one.” In the article, the writer, Hunter Rawlings, gives [...]
How to survive Google’s Mobilegeddon
If your website design is not optimized to be viewed on a mobile phone, it should be. A comScore report says smartphones and tablets combined now account for 60% of all online traffic. And now, [...]
Stop trying to attract everyone in your advertising
by: Joe Swatek Many advertisers, including credit unions, waste advertising budgets by producing ads that don’t attract the audience who most want the product or service they’re promoting. With a little care and [...]
Securing the cloud
With more than half a billion records of personally identifiable information (PII) stolen in 2014, the time has come for organizations to ask the question: how will you protect your information and data? The sophistication [...]