A recent audit by the Treasury Inspector General for Tax Administration (TIGTA) has identified nearly 639,000 taxpayers with IRAs worth $40.4 billion who may not have taken required minimum distributions (RMDs) from IRAs [...]
This week over 1,500 people came to Las Vegas for CommunityLive. This is much more than an OnBase users conference. People from many different industries came together to listen to speakers discuss how organizations [...]
Just a short while ago, my kids started first grade. I’m amazed at how much information they are absorbing. And I do my best to funnel the information they receive. My wife and I [...]
It’s safe to say that the collections business has evolved. Not only the technology that lenders use to collect a debt and reach borrowers—i.e. the migration from land lines to cell phones—[...]
"Credit unions offer better rates, better service, and fewer fees" says the voice on the radio "And almost anyone can join!" To summarize: "take our word for it: our commodity offering is better than our [...]
Jack Welch once said, “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” Is your financial institution changing how you spend money to acquire [...]
Fortunately for many credit unions, new memberships are at an all-time high. At the same time, member attrition continues to be an issue. There are a number of ways to prevent credit union members from [...]
You know how important it is to win over to the Millennial demographic, and you’ve been focusing your efforts on that group for a while now. Currently between the ages of 19 and 36, [...]
I’ve been in the credit union movement for over a quarter century. Lately, I’ve been getting a sense of something that causes me considerable concern. My sense is that cooperation among and between [...]
So you’ve got a great staff at your credit union, but do they really know about the rest of the credit union system? This piece is a sort of sequel to one I did [...]
In their now famous Fortune article, “Why CEOs Fail,” Ram Charan and Geoffrey Colvin explain the factor that they estimate trips up 70 percent of chief executives: It’s bad execution. As simple as that: [...]
Celebrated from September 15 to October 15, this year’s Hispanic Heritage Month, or El Mes de la Herencia Hispana, carries a theme that seems to speak directly to the credit union movement—“Honoring our [...]
During a recent review, a $1B credit union in the northeast was found to have 54 different third-party vendors integrated into core or vendor-to-vendor systems. Fifty-four. This excess of integration is tragically common and totally [...]
By now, you’ve probably read plenty of articles and had numerous marketers tell you that mobile apps and responsive design are the future of digital banking and finance. Well … yes, and no. We can [...]
Every now and then, life provides a little extra. Call it a blessing or a bonus. It’s that something which seems to work in one’s favor. Mine recently came in the form of [...]
