Top 10 marketing list for 2024
Where did 2023 go? As we look to ring in a brand-new year, it is a great time to assess the tried-and-true marketing tools and strategies that continue to perform well, along with some new [...]
News Archives
CFPB: Consumers surprised by overdraft fees
Most consumers who were hit by overdraft fees during the past year said they were surprised by the charges, the Consumer Financial Protection Bureau said Tuesday, in a study that appears to contradict a key [...]
The humble leader’s guide for credit union resilience
There is a delicate dance of expressing gratitude this time of year. There is a stronger desire to show employees appreciation through festive cheer, gift-giving, and sugary bliss in the breakroom. But how can you [...]
4 tech titles to add to your credit union’s wish list this holiday season
Credit unions always make the nice list – so when you’re preparing your wish list for this holiday season, make sure these four tech titles are at the top! Data Scientist Your credit union has [...]
The CUInsight Experience podcast: Season 5 book list
One question I’ve been asked since starting The CUInsight Experience podcast in January of 2019 is “where can I find a list of the books mentioned on the show?” Ask and you shall receive. [...]
Boosting loans & deposits: The blueprint for credit unions to maximize CRM data strategy
Data is the key to unlocking a robust member experience. That’s because it enables CUs to learn deeply about members and predict and identify their next best needs. Doing this allows the credit union [...]
New year, new NCUA budget, same old outcome
Credit unions are an integral part of the American economy. They provide safe and affordable financial products and services to their nearly 140 million members and Main Street small businesses. As not-for-profit financial cooperatives, every [...]
Why credit unions must lead in early childhood financial education
America is in a financial crisis. No, not like the 2008 meltdown that engulfed the entire world overnight. This financial crisis is gradually crippling the country, draining American pocketbooks of hundreds of billions of dollars [...]
Interest rate cap proposal would hurt small dollar borrowers
A rate cap bill introduced by Sen. Jake Reed, D-RI is raising concerns about its potential negative impact on consumers who need access to small dollar loans. CUNA, NAFCU, and other financial trade associations joined [...]
CFPB raises HMDA, Reg Z thresholds for 2024
The CFPB has finalized annual changes to the asset-size exemption thresholds under the Home Mortgage Disclosure Act (HMDA) and Regulation Z for 2024, based on the 4.1 percent increase in the average of the [...]
With FedNow, every depository institution can offer real-time payments
The launch of FedNow is a milestone in America’s journey towards payments modernization, enabling another option for digital payments 24 hours a day, every day of the year. While faster real-time payments have been [...]
A taste of bank or credit union consumer experience training
Bank or credit union consumer experience training is one of the best ways to excite staff about the work you did during a journey mapping session. It explains your new experience program to them and [...]
Embracing digital transformation: Key trends in consumer banking solutions
Over the next ten years, the United States will experience an immense transfer of wealth from older Americans to largely Millennials, Generation Z (Gen Z), and Generation X (Gen X). $16 trillion to be exact. [...]
3 Questions with Adlumin’s Jessvin Thomas
CUInsight Publisher & CEO Lauren Culp is joined by Jessvin Thomas, Chief Product Officer at Adlumin for a quick interview with just 3 questions about technology and security… Three questions: (0:27) Generative AI and [...]
A partner every step of the way
As credit unions, you have a lot on your plates. Financial technology is moving at a rapid pace, member expectations continue to grow, and day-to-day operations are vast. At Synergent, we are part of your [...]