Onsite: NAFCU Strategic Growth Conference 2016 in San Diego, CA
I had the chance to attend the NAFCU Strategic Growth Conference this week in San Diego for the first time, and I’m glad I did. If you’re interested in you credit union staying [...]
I had the chance to attend the NAFCU Strategic Growth Conference this week in San Diego for the first time, and I’m glad I did. If you’re interested in you credit union staying [...]
Consumers’ primary concern is whether they are getting the products and services they pay for. The financial services industry has a particularly big challenge, consumer’s perceptions of this sector took a big hit after [...]
President Obama’s final fiscal year budget proposal is a record $4.1 trillion package that includes provisions to increase access to retirement plans and portability of retirement benefits. Many of the President’s retirement [...]
There's a terrific scene from the 1993 thriller Falling Down in which the character played by Michael Douglas, already stressed from a world-class bad day, goes ballistic in a fast food restaurant when he is [...]
Mobile devices are introducing unprecedented improvements in convenience. However, mobile devices also present a unique set of security requirements and challenges. Mobile devices are the 21st century wallet – the ultimate in convenience for banking, shopping [...]
Did you know that marketing professionals at credit unions overwhelmingly agree on the best method to attract new members, but only a small minority of them is doing something about it? And that’s not [...]
If you are a credit union decision maker, at some point you may have utilized the services of a CUSO. For that matter, your credit union may have an ownership investment in a CUSO. Lately, [...]
Growth within any organization can be a benefit and a curse. As a company grows, it faces the challenge of on-boarding new employees while rising to the increased demands of a growing customer base. In [...]
Appearing before the assembled masses of credit union groupies last week, CFPB director Richard Cordray, the benign dictator of Consumer Finance and Oracle of all that is good, told credit unions that “it was time [...]
Though some pundits say it may destroy all of humanity, artificial intelligence has the opportunity to revolutionize computing and even society. In movies such as 2001 a Space Odyssey and more recently, Transcendence, Hollywood depicts [...]
At this point, you have probably seen and heard quite a bit about the Zika virus. The Centers for Disease Control and Prevention (CDC) has now reported travel-associated cases of the Zika virus in more [...]
Some of the best inventions and innovations are the things we all look at and say, “Why didn’t I think of that?” Sometimes they are so obvious it seems the inventors should feel guilty [...]
How did Fred Rogers anchor children (and their parents) to his incredible neighborhood? Simply put, he did not value style over substance. Everyone’s favorite neighbor replaced the flashy production values that made other television [...]
In 2015, The Conference Board, an international economic and management research organization revealed that the “optimal span of a CEO” was 4.8 years. It concluded that, after about five years, CEOs relied more on [...]
One of the services we provide clients is to help their staff craft SMART goals to measure our marketing campaign efforts. That is, goals that are: Specific, Measureable, Attainable, Relevant and Timely. So let’s [...]