Many credit union’s are struggling with which one should come first; clean-up data/build data warehouse or build business intelligence center? Obstacles Data warehouse and governance issues– Many of our credit union clients find [...]
“He told me how he was getting frustrated from having a good amount of money, to barely having $20 at the end. He told me he can see how hard it is for his dad [...]
Automation has been used across banking systems to streamline data input, reduce duplication and make calculations more reliable. However, the Allowance for Loan and Lease Loss (ALLL) calculation has traditionally been a cumbersome process, combining [...]
A recent study released by the Financial Brand revealed the top priorities for financial institution (FI) marketers are: 1) Increase Wallet Share, 2) Increase Loan Growth and 3) Acquire New Customers. Given the branch has [...]
We’re less than two weeks out from Mortgage Bankers Association’s annual Technology in Mortgage Banking Conference and I’m really starting to get excited for the expo this year. The annual conference brings [...]
With the Department of Labor’s (DOL) release of the final fiduciary rule imminent, Congress is stepping up scrutiny of the rulemaking process. Legislative efforts are underway to stop the DOL from implementing the final [...]
With the rising number of financial institutions opting for community charter conversions, it’s common to find that members still want to feel like they belong. Believe it or not, members, and future members still [...]
I’ve traveled my entire career. A lot. Over the decades I have directed my loyalty and patronage to a handful of travel partners. It makes sense, right? If I’m going to slog across [...]
Nearly every industry’s front-runners are pursuing data mastery. Today, many consumers are surprised to learn the enhanced experiences they encounter are data-driven. Pretty soon, they’ll expect it. For this reason alone, it’s [...]
As long as credit unions are in the lending business, they will inevitably be in the collections business. Whether auto loans, mortgage loans, personal loans, business loans, credit cards, or all of the above, there [...]
Last week I had the pleasure of hosting a few of our members and business partners at the Servus Credit Union luxury suite at an Edmonton Oilers game. With the Oilers once again eliminated from [...]
Over 13 million U.S. citizens fell victim to identity fraud last year, costing financial institutions a total of $15 billion[1]. To better guarantee customer security in 2016, more and more credit unions are [...]
Larger credit unions are showing healthy growth in their loan portfolios but their profitability has not necessarily followed suit. Smaller credit unions are struggling to increase loan portfolios and their profitability is faring even worse [...]
Why are Corporate Culture and Human Resources imperative to marry? Here’s a glimpse into our thought process. Our brand is communicated by our 4 core values: mind blowing customer service, integrity, determination and positive [...]
“...Chartering a credit union nowadays is a difficult (almost impossible) task. When a credit union merges today, its charter ceases to exist. If… five months later, someone realizes they should have given that credit union [...]
