It’s June already! While that means summer vacations, weddings, and barbecues, it’s also halfway through the year and time to do a performance review…of your marketing plan. Here are seven steps to [...]
Montreal is one of my favorite cities, the art, architecture, friendly people, delicious food, and a great approach to life; Canadians and Aussies are similar in their sense of humor and ability to balance work [...]
“There is no such thing as a free lunch” Everything has a price, whether you can immediately see it or not there is no escape for inevitably having to pay something. Thanks to Dad we [...]
More than 1,200 credit union leaders are in Nashville, TN to attend the National Association of Federal Credit Unions (NAFCU) 49th Annual Conference and Solutions Expo. The conference is one of the credit union [...]
Before I joined CU24, I was fortunate enough to be the CEO of a small credit union for nine and a half years. During this time, I developed a healthy appreciation for what it means [...]
It’s pretty safe to say that a successful credit union wouldn’t neglect writing a strategic plan or preparing a budget until the institution’s business model was disrupted. The resulting implications would surely [...]
Good compliance officers know that just reading the text of a regulation is not enough to actually understand the requirements, nor to meet examiner expectations. That’s because the world of regulation presents a lot [...]
Consumers (and credit unions!), be on alert. ATM fraud – particularly “skimming” – is increasing today. In fact, ATMmarketplace.com recently reported that more than $2 billion in ATM losses are suffered globally each year, a number [...]
Connecting and engaging with cardholders is no easy task. 71% of Gen Y (18-34 year olds) would rather go to the dentist than listen to what their financial institutions are saying1. To help bridge this [...]
It was in late 2014 that the email came in from a member who works for a consumer protection group in DC – “Would North Side like to participate in the CFPB rulemaking process on the [...]
Don’t shoot the messenger, but the threat of banking cybercrimes is projected to dramatically increase. In fact, fraudulent online transactions will double by 2020, according to a recent study by Juniper Research. The study, [...]
Four years ago, I had the great fortune of participating in a highly successful rebranding project for Logix Federal Credit Union – formerly Lockheed FCU. The reasons for the rebrand were complex, but they largely stemmed [...]
Another busy summer vehicle-selling season is upon us, and a majority of us are looking for the best strategies to maximize loan growth. Considering the volume of vehicles to be sold, prospects are good. According [...]
As consumers get ready to take their summer vacations, chances are they’re booking a hotel stay (or two). During this time of year, it’s important credit unions take note of the potential fraud [...]
Apple has made headlines recently for not providing assistance in unlocking suspect’s iPhones in a number of criminal cases, stating that respect for their customer's data and privacy is of highest importance. The iPhone [...]
