Financial institutions focus on the future by planning, forecasting, considering customer delivery preferences and assessing risks before they occur. Good thing … America is in the midst of the 2016 election cycle, and your credit union [...]
He has never won a Grammy. In fact, he has never managed to receive a single nomination for Best Rap Album. Hell, Puff Daddy was able to win the damn thing! So why should we [...]
The old adage “What happens in Vegas, stays in Vegas” is about to get turned on its head; at CUNA Technology Council Conference and CUNA Operations, Sales & Service Council Conference—September 28-October 1, 2016 [...]
I attended a conference last month and one of the speakers said this: “Create more value for more people more often, so when it’s time to choose, they choose you.” This couldn’t be [...]
When the academic year ends, most kids don’t want to be sent off to summer school. As CEO of CUES, however, I have a completely different perspective on the opportunity this season affords. While [...]
At present, credit unions are not required to know the identity of the individuals who own and/or control their legal entity customers or members. FinCEN and the federal law enforcement agencies have long seen [...]
Huge opportunities remain across the nation for mortgage lending. We have moved beyond the dark days of 2009 and 2010 and emerged with optimism for further housing growth. While we might not want to pop [...]
Offering superior, personalized member service isn’t new – it’s inherent in credit union philosophy. But it is more challenging today. The digital world means consumers have more choices than ever, and less need for [...]
In the fast-changing world of mobile account opening, the name of the game is convenience. Most attempts at mobile opening are abandoned, or the new accounts are never funded or used. The right solution is [...]
LinkedIn profiles for businesses are free for basic use, easy to set up, and a must-have for any organization, but if you are not making good use of LinkedIn Talent Solutions as well, you could [...]
Malicious attacks Hackers have and always will try to access your information and there is little to nothing you can do to try and stop them. They have a wide range of tools at their [...]
I’ve talked before about the concept of conducting a risk appetite assessment for your credit union so you can determine the alignment between management’s and the board’s appetite for risk across the [...]
Debt collection is an important component of asset management and fiscal responsibility. Third party resources for outsourced debt collection provide a valuable service to credit unions that do not have the internal resources necessary to [...]
It’s hard to deny that the exponential growth of technology has advanced today’s society. From the printing press, to television, and the advent of the Internet and mobile services – the way we consume [...]
With the presidential election having dominated the news cycle for months – and the election still months away – it’s understandable that some people just want to tune it all out. But credit union professionals are [...]
