What it means to truly L.E.A.D.
True leadership is hard to find. There I said it. But it’s true. Too many “leaders” think it’s about their title or stature. Too many “leaders” believe that managing tasks is the only [...]
News Archives
Millennials (and more) in a time machine
Market to Millenials! Market to Gen Z! Are we repeating what has been done time and again? We tend to look at generations as a snapshot in time. Let me explain: The oldest Gen Z ([...]
Does a credit union need big data when little data will do?
Using “Big Data”, that is accessing and cross-referencing the many data troves on credit union members in order to cross sell, has been the subject of many white papers and conferences. Analyzing purchase transaction data, [...]
7 reasons to recruit a CIO for credit union boards
With rapidly evolving technology in financial services today, there is a stronger emphasis than ever in business management and operations on the assessment and implementation of advanced systems and their interconnected components. Of course, this [...]
Credit union gentrification is a mixed blessing
Everybody likes a nice neighborhood. It has less crime, more retail options, better schools and healthy property values. Nice communities are inviting and nearly everyone aspires to live in one. However, when a neighborhood gentrifies, [...]
Top 5 lessons from the 2016 Analytics and Financial Innovation (AXFI) Conference
1. Your Members are not just Numbers, but Numbers Help You Understand Your Members The best way to build strong relationships with your member is to know your member. Learn their habits, needs, and patterns. [...]
Who – and where – will your superstars be in a year?
Boredom is one of the top reasons talented employees leave a business.[1] Employees who feel restrained, disengaged, or bored are 2.5 times more likely to change jobs for as little as a 5% [...]
Could small loans equal big opportunity for credit unions?
A new set of proposed rules from the CFPB may put payday lenders out of business. For credit unions, particularly those working to build relationships with consumers who use non-traditional financial services, this could be [...]
7 things Pokémon Go can teach credit unions
It has been a few weeks now since Pokémon Go has been made its public release in the United States. Even while it is still not available in all countries, it has been breaking [...]
Credit union event planning on a budget
Is your credit union planning an event this summer or later this year? A new branch opening? A staff party? Looking ahead to your next annual meeting or board planning session? Parties are fun to [...]
NuMark Credit Union helping members prepare for retirement with interactive education
Members often think of credit unions as financial institutions where they cash their checks, get a loan, and make daily transactions. While all of this is true, credit unions across the country are offering more [...]
5 things credit unions should stop doing today
Is your financial institution stuck in a rut? Does it seem as though you have been doing the SAME things over and over again with limited success? Has your staff been “going through the motions” [...]
Much ado about little: The Brexit
It’s only appropriate that we borrow a line (albeit paraphrased) from the Bard of Avon to describe our views about the recent Brexit vote. It should also be noted that the views expressed herein [...]
Embracing tech is key to credit union success
Consumers are no strangers to technology. They shop online, tap to pay and control their thermostats with their mobile devices. Banking is just one more facet to consumers’ digital lifestyles. To meet, and even surpass, [...]
Three ways to manage regulatory volatility
Community financial institutions (CFIs) saw some regulatory relief last quarter, but by itself, the slower pace of enforcement doesn’t signal a reason to celebrate. The reality is that the sustained increase in regulatory volatility [...]