Although live streaming content is not a new trend in the digital media realm, as of late it’s certainly receiving a major push from the big players in social media. To stay on top [...]
Every day, a new type of financial technology seems to shake up the world of banking. And with the release of enhanced services like peer-to-peer (P2P) platforms, mobile payment apps or digital wallets, banking takes [...]
Does the threat of not being reelected discourage incumbents from shirking their duties to be a high-performing board member or engaging in empire building with other board members and the membership at large? My hope [...]
Thanks to the Internet, there is no shortage of articles listing common grammar errors. Ironically, the Internet inadvertently circulates common errors, too. When credible people make common grammatical errors, their followers tend to assume the [...]
I am proud to be a credit union professional who also volunteers as a board member – it’s my sixth year on the board of directors for the $1.03 billion Firefly Credit Union, based [...]
From the final day of the Summer Olympics to the start of the US Open, what can we learn from these world-famous athletes about member service and employee engagement at your credit union? The hard [...]
Michael walked into a meeting with a group of new clients. He went around the room and shook hands with everyone and said, “Nice to meet you.” But one of the last people at the [...]
Thank god the Olympics are over. I’d rather watch another video of Armenian weightlifter Andranik Karapetyan dislocating his elbow than suffer through another painful night of NBC’s Olympic coverage. The network’s outdated [...]
A common language forms a bond between humans and strengthens their ability to cooperate. Credit unions must agree on common semantics to establish powerful business analytics throughout the industry. Language is very powerful tool. The [...]
We’ve all heard of the FinTech revolution, right? At this stage in the game, if you haven’t heard of it, head on over to Google. I’ll wait. But the bigger question is [...]
You have no budget for marketing and public relations, but you know that some of the best exposure you can gain for your credit union is to through mainstream media, including business publications. Well, there’[...]
Blockchain has been the focus of many discussions recently. I should know as I recently wrote a piece on why credit unions should keep an eye on it. However, in recent months there have been [...]
A credit union’s brand is the emotional connection members feel for their most trusted financial services partner. The institution’s logo, colors and tagline – the “look and feel” behind the brand – represent the visual [...]
I wonder sometimes why credit unions don’t promote mortgages more often. My inbox certainly doesn’t have marketing requests to advertise a First time home buyer rate or to advertise a promotion to reach [...]
Homeownership in the United States is at its lowest point in more than 50 years. The decline is attributed to many factors, including a slow recovery from the 2008 economic crisis and mounting debt for [...]
