How to know if you’re a bad leader
Being a leader can be a difficult and exhausting job at times, but anyone who is doing it right will tell you that it is all worth it. So are you a good leader? Well [...]
News Archives
Bite-size social media content key to luring consumers
Short, sweet and to the point. In today’s world where attention spans have decreased to around eight seconds, snackable marketing content is key. Snackable content is designed for online readers to quickly consume and [...]
Four tips for acquiring authentic leadership characteristics
Just as the financial services industry was recovering from the reputational damage caused during the Great Recession, reports continue to surface about the millions of phony deposit, credit and debit accounts being opened in the [...]
Board assessments: An opportunity for improvement
Many credit unions have followed the lead of New York Stock Exchange listed companies in implementing a program of board self-assessment. This best practice gives boards that are serious about continuous improvement an opportunity to [...]
Raising selfless children in a materialistic world
In an age where anything can be purchased from anywhere at any time, it is more important than ever to instill in your children the value of being grateful and non-materialistic. This can be very [...]
5 ways to cut food costs
If you’re like me, you probably spend too much money on food. Here are a few ways to cut back on those food costs. Stop buying junk food We all love having chips and [...]
Examine your fears to help you focus
With Halloween coming up, it’s a great time to ask yourself, “What am I most afraid of when it comes to my credit union and the industry as a whole?” Your short list of [...]
Too big to govern?
The fallout from the Wells Fargo scandal continues to be in the news on a daily basis. While the bank emphasizes a small percentage of employees were involved, common sense dictates there were certainly cultural [...]
102-year-old Workers Credit Union embarks on a brand identity journey
When your credit union’s logo conjures up associations with Waste Management, the trash people, you know you may be in need of a brand makeover. Actually, the senior leadership team at $1.4 billion [...]
Things I’ve learned from my three-year-old
It’s true that my job as a mother is to nurture my son, and encourage and support him throughout his life. The funny thing is, he has unknowingly taught me so much. I have [...]
How I saved $150 price matching in 10 minutes
Let me preface this by saying I had never price matched before in my life. Even though I knew the policies existed, I did it the first time purely out of spite. The last television [...]
4 ways to win on International Credit Union Day
Are you ready for International Credit Union (ICU) Day? Since 1948, the third Thursday of October has been a day to recognize and celebrate the achievements of the credit union movement. It’s also a [...]
Painful integrations have to end. Now.
The Problem The key problem with integration today is best explained in these eight painful truths about the modern credit union industry: Competition is fiercer than ever. Being competitive means credit unions need to bring [...]
Account statements: Regulatory obligation or heart of the member experience?
Here’s a familiar drill: It’s month end and time for the ritual of sending out member statements. It’s a function all credit unions perform so members can reconcile their checking accounts and [...]
5 ways to thwart identity theft
As a lot of us have had to find out the hard way, identity theft is a real threat and it can be damaging to your finances and personal life. Make sure you’re doing [...]