News Archives

5 reasons to make convenience a strategic priority

5 reasons to make convenience a strategic priority

Consumer demand for convenience is impacting the customer experience like never before. As one credit union representative put it in this short video, “technology has spoiled us completely. Everything’s about accessibility, being convenient.” With [...]

A glimpse at the futures

A glimpse at the futures

No, the title of the article isn’t incorrect; we’re going to be talking about using Fed funds futures to gain perspective on where the market believe rates are heading.  But first, some background. [...]

Think crazy. Think different.

Think crazy. Think different.

So we’re already on month 2 of the New Year. When you sat down to plot out the course of your credit union and how you will grow your membership this year, did you [...]

Winning by cooperating

Winning by cooperating

“Credit unions just may have a powerful weapon in their battle for market share - but a lot don’t fully appreciate it”, said Paul Stull, CEO of the Credit Union Association of New Mexico. [...]

The 3rd best day of my life

The 3rd best day of my life

We lifted our glasses of champagne in celebration; After months of evaluating merger proposals from several credit unions, selecting a finalist, and completing the final negotiations my client could finally breathe a sigh of relief.  [...]