As a manager, it’s tempting to allow staff motivation efforts to fall by the wayside. You have bigger things to think about, like reaching your consumer lending goals and dealing with irate customers about [...]
When Consumers Credit Union (Lake County, Ill., $930+ million assets) wanted its recent Visa Signature® credit card upgrade offer to stand out from the crowd, it partnered with PSCU’s Advisors Plus for the marketing [...]
For those of you who don’t know what NFC is, let me define it for you. Near Field Communication is a form of contactless communication between devices, like your smartphone or tablet. Have you [...]
Thanksgiving is next week and that means Christmas is right around the corner. Whether you like it or not, it’s time to start Christmas shopping. Whether you’re buying one gift or ten, it’[...]
The leaves are littering my backyard, the Cleveland Browns’ season is officially hopeless, and the Halloween candy is long gone; that’s right, it’s time for Thanksgiving. Or, as I like to refer to [...]
Despite the incredible growth credit unions have experienced in recent years, the member-owned financial cooperative movement remains on the threshold of major expansion. Increasingly, millennials are choosing credit unions over big banks for a number [...]
Now that the election is over, there is much speculation about how a Trump presidency will impact our industry. Most everything we read is positive, especially about the future of automated overdraft programs. In particular, [...]
Roughly 70% of U.S. adults have smartphones and many of those have had the same plan for more than 2 years. If you are looking to change you plan in hopes of saving some [...]
Whether you work in a large corporate environment or in a smaller, more intimate office setting, it is important to remember that no matter how busy you are, life is not all about work. Team [...]
Sunday night, more than 100,000 people watched live coverage on social media of a showdown between Dakota Access Pipeline protesters and police. The audience posted thousands of comments, many of which urged Americans to [...]
The holidays are upon us and the temptation to overspend is rampant. Everywhere they look, your members are bombarded with advertisements and ideas for gift ideas that are “perfect.” If they are not careful, your [...]
While retail banking is the backbone of community financial institutions, developing a thriving book of commercial business can make all the difference to the bottom line. As you take on planning for 2017, here are [...]
When you’re just starting out as a professional and are making real money for the first time, you can quickly find yourself doing a lot more spending than saving. Over time, you hopefully get [...]
Listen When dealing with any problem, listening is usually a good place to start. Sometimes, problems can make us take a step back, especially if we’re frustrated or irritated. If your reaction is to [...]
It seems fitting that two of the top five hits on a recent web search for “grateful for our members” were links to credit unions thanking their members and their communities. In this industry, we [...]
