User story reveals three insights for credit union web design
I design credit union websites for a living, but I’m also a consumer of financial products and services. As a consumer, I want to share a recent story that may change how you think [...]
I design credit union websites for a living, but I’m also a consumer of financial products and services. As a consumer, I want to share a recent story that may change how you think [...]
Often when we react, it’s driven by emotional factors. Sometimes our emotions aren’t our best friend. If you’d rather respond than react, follow these three steps: Take a deep breath The first [...]
Sometimes, spotting a liar can be tricky. Here are six quick tips to help you determine if your employee is telling the truth or sporting flaming trousers: Ask questions you already know the answers to: [...]
Given that February is a month to recognize and nurture relationships, both personal and professional, there may be no one more appropriate than Barnett Helzberg to provide key insights to relationship-building. After selling Helzberg Diamonds—[...]
There are many benefits for credit unions that work in conjunction with a designated credit union service organization (CUSO) to help provide business loans and services to their members. Perhaps the most important of these [...]
For those of us who experienced a partial loss of vision at a relatively young age, we likely remember the day that we learned we needed glasses. The process typically began with an elementary school [...]
Did you make a New Year’s resolution to spend less money this year? It’s a great goal to have, but as many other resolutions go (to lose weight, for example) it may go [...]
Henry Ford once said, “Failure is simply the opportunity to begin again, this time more intelligently.” Here are 3 famous people who failed and would have been resigned to the litter bin of history, but [...]
Running enthusiasts and credit union activists, as well as those wanting to check one of Washingtonian Magazine’s “things to do in Washington, D.C.,” off their bucket list, will all converge in the nation’[...]
Another Super Bowl is in the books and many Americans now turn their sports radars towards college basketball and baseball spring training. And while companies that spent millions of dollars on thirty-second Super Bowl ads [...]
Here in NAFCU’s regulatory compliance division, we are always hearing about what regulations are hitting credit unions the hardest and causing the most trouble. One common source of regulatory burden has been the Defense [...]
There are books that were read to us as children that are still just as popular today as they were years ago. No matter how much has changed over the years, these beautifully written children’[...]
Retired General Colin Powell created quite a buzz as he delivered his keynote address to a packed house at Tuesday morning’s general session of CUNA’s Governmental Affairs Conference. Most of the more than [...]
Credit unions are constantly benchmarking their own performance against that of high performers in the industry and learning what makes these organizations successful. But what things do top credit unions refuse to do in order [...]
What is your plan for a crisis? It’s generally not a question of if, but when, a crisis will hit your credit union. It’s highly likely your team has an operational plan to [...]