Awkward silence
“Nanci, SHH!” It’s probably no shock that I tested the limits of the school librarian’s patience with my inability to stay quiet. Afterall, the library was just a social room with a lot [...]
News Archives
Credit union leadership strategies for the “Year of the Dragon”
According to the Chinese Calendar, 2024 is the Zodiac Year of the Dragon! The Dragon is a symbol of strength, fortune and transformation. So credit union leaders would do well to focus more on being [...]
New year, new credit union brand?
Happy New Year! 2024 will come with fresh successes…and fresh challenges too. One challenge you may face in 2024 is your bank or credit union brand. Is it outdated? Do you need a new [...]
5 spending predictions for 2024
Like the three years before it, 2023 proved to be an eventful and unpredictable year. Conflicts in Gaza and the Ukraine led the headlines, while feel-good pop culture stories like “Barbie-heimer” and the massive Taylor [...]
CEO outlook 2024: Insights for financial institutions
The Allied Angle is back for Season 2! To kick off the new year, we're talking with Allied Solutions CEO, Pete Hilger, to discuss the outlook for financial institutions in 2024. Join us as we [...]
Plan your 2024 marketing strategy
Are your plans in place for member communications for 2024? Whether you want a second set of eyes on the plan you’ve prepared or need to get started on your marketing content plan for [...]
How a black barber in Little Rock, Arkansas started a credit union
The first new charter in Arkansas in over a quarter of a century is the focus of a podcast. Arlo Washington is a barber, a self-made man who turned his entrepreneurial instincts into helping his [...]
5 disasters that might take your business by surprise
Depending on where you live and what movies you’ve seen, your definition of “disaster” can range from hurricane to sharknado. In the end, the worst disaster is the one you don’t anticipate. Here’[...]
Why headwinds from deteriorating auto loans will whip credit unions in 2024
Credit unions will face a squeeze in 2024 that will pull down return on average assets and challenge managements through most of the year, according to the inaugural edition of the Kroll Bond Rating Agency’[...]
America’s Credit Unions reignites fight against big box bailout bill
America’s Credit Unions—as part of a coalition representing nearly 10,000 financial institutions in all 50 states—launched a new campaign to highlight united opposition against big box bailout interchange legislation. The Electronic [...]
Drive growth with business process outsourcing
Financial services is in a mission-critical stage: either your credit union grows, streamlines and evolves to meet members’ needs or you get left behind. It takes a greater investment in both human skills and technology [...]
4 talent development best practices for the new year
Workforce issues existed before the pandemic, but COVID-19 revolutionized the world of work, creating trends and concerns that HR and talent leaders are still grappling with today. Think back to before the pandemic forced us [...]
Strategic insights: Time-tested principles for credit union growth
After 30 years of guiding companies and credit unions in strategy development, I've identified some critical elements for crafting winning strategies. There's more I can add to the list; however, if you focus on these [...]
Time to move from “audit mode” to “fight mode”
The November 2023 ransomware attack that crippled 60 credit unions across the country has received much press attention, prompted renewed discussions regarding supply chain software vulnerabilities, and gave opportunity for cybersecurity vendors to promote all [...]
The CUPP | Episode 28: The best of Berger: A fond farewell to Dan Berger
Join NAFCU President & CEO Dan Berger, ahead of the transformation to America’s Credit Unions, as he looks back on his time at NAFCU, the moments that shaped his experience, and lessons learned during [...]