One of the leading reasons for poor efficiency in credit unions is the lack of use of paid technology. Less than 50% of credit unions are utilizing the technology they pay for, which is damaging [...]
Sometimes it’s hard not to let others’ attitudes influence you in the workplace. A colleague who’s perpetually down in the dumps can easily overshadow your professional accomplishments. Keep your head up and consider [...]
Be up-to-date Industries change, so you need to be ready and able to adapt. The people around you will change, the work environment may change, and trends within the industry will change as well. Always [...]
The other weekend I was taking care of a friend who had just had surgery. We ended up hanging out watching HGTV non-stop for 48 hours. If you’re familiar with HGTV, you know that [...]
Is your credit union prepared for the next generation gap? Millennials (born 1980 to 1994) have been a topic of focus over the past several years, with good reason. At 83 million strong, millennials deserve [...]
The virtual explosion of communication channels is a double-edged sword for marketers. On the one hand, the plethora of options means we will never lack for a way to talk with consumers. On the other, [...]
Spring is in the air! Along with spring-cleaning our closets and homes, it’s also important to take a look at that pile of papers gathering dust in the kitchen drawer or your home office. [...]
You’ve just started in your new role… now what? Getting acclimated to a new position can be hectic but it’s important to remain focused. Within your first month, consider these tips for establishing [...]
Tampa resident Eric Moore never suspected that when he registered for a sweepstakes with his credit union last year he would receive a phone call several months later informing him of his win. Eric was [...]
What if credit union examiners could do most – or all – of their “field” work remotely, from their home offices? No, really, think about it. You might even envision John Lennon in the background, singing “Imagine [...]
There are many days we go to work because we know there is a paycheck coming every two weeks. We do our jobs because it gives a sense of purpose to our lives, and it [...]
Be an example of leadership Your employees will be highly influenced by your leadership. If you’re not a good leader, you won’t have the staff that you want. Be an example of the [...]
Decipher if debate is needed If there’s one particular employee you have issue with, it’s best to handle concerns directly with that person in a more private setting. If you critique the employee [...]
Like clowns spilling forth from a tiny car, tales of United passengers wronged are grabbing headlines. Airlines, like health insurers and internet/cable/phone companies, are the corporations we love to hate. We depend on [...]
The decision to retire is a monumental, life-changing point for many CEOs. Some sit on the fence for a few years or have a set target date, while others stay in the role and may [...]
