3 reasons to put away those credit cards for good
Credit cards can be a valuable tool, but if not used properly, they can become a huge problem. Sometimes, you’re better off pretending that card doesn’t exist. Here are 3 reasons to leave [...]
News Archives
3 bad habits to break if you want to keep more money in the bank
Even if you’re doing a good job of saving money, you probably didn’t start as early as you wish you had. If you’re still overspending your budget, there are probably some bad [...]
Are you leading a credit union transformation?
My job as the CEO of CUES has an important goal in common with the jobs of many of our members: Transforming an organization rich in history and prestige into one that’s positioned to [...]
The best leaders know – that they do not know!
The only true certainty in life is uncertainty. We live in a constantly changing world. Even though we have access to more information than any generation that ever lived, it’s still impossible to know [...]
Answering the indirect question
One of the more intriguing marketing problems we've encountered with our credit union clients is "what should we do with all these indirect members"? To be clear, we're talking about members who have joined the [...]
Watch your (body) language!
Sometimes not saying anything says a great deal. Your body language while at work can communicate a wide range of things in the office and can play a major role in your professional success. So [...]
How to move on after a work mistake
Ever heard the phrase, “Don’t cry over spilled milk?” Although this was told to us many times as children, we can also apply it today to our careers. No one is perfect and sometimes [...]
If you like your Obamacare you can keep it
“Obamacare is the law of the land” and will remain so “for the foreseeable future,” House Speaker Paul Ryan (R-WI) told reporters after House Republicans canceled a vote on their legislation to repeal and replace [...]
What the FFIEC Cybersecurity Assessment Tool tells you about vulnerabilities and penetration testing
As you probably already know, the FFIEC released its Cybersecurity Assessment Tool (CAT) on June 15, 2015. The tool is intended to be a self-study by the organization, to determine if their maturity level matches [...]
Checking account growth – It’s go time!
It’s go time! New account activity peaks spring through fall, so now is the time to put your acquisition strategies in place. Our client data shows a consistent national trend each year with new [...]
3 ways to save during wedding season
Spring is here and summer is right around the corner. That’s right everyone: It’s wedding season! To some this is a dreaded side effect of their favorite time of year, but to others [...]
4 ways to be a team player
A team should be a well-oiled machine. In order to have value, all of its parts should work well together. If you’re part of a team, here are some ways you can be at [...]
Choose a memorable brand name
Grateful Dead. It’s a weird name—maybe even a bit frightening. Love it, hate it, whatever you think of it… it’s a name that you remember. Many brands (especially credit unions), however, don’[...]
How to calm type A tendencies
I've often admired people who are flexible and laid back; who have a more carefree approach to life and live in the moment. I know I can benefit from a dose of that approach, although [...]
Don’t be creepy
Most of you likely know that I’m a social media proponent. It’s a great tool to connect with friends, family, peers, employees, clients and prospects. I’ve worked it into my day-to-day and [...]