My 18 and 20-year-old can often be found glued to their smartphone screens viewing Instagram. About a year ago, they sucked me into their Instagrammer world, and in earnest, I try to use it to [...]
I’m a big fan of podcasts – I listen to them, I make them, I study them, I even read books about them—and I learn a ton by listening to them. Podcast are a [...]
For credit unions today, machine learning is proving invaluable in the fight against card fraud. Moreover, the technology’s potential to enhance your service proposition extends well beyond the realm of member security. The sheer [...]
If we’re dealing with stress in our lives, it can often be traced back to situations we’re handling at work. While we can’t always be stress-free and happy, having a laugh with [...]
Times are changing quickly when it comes to member services. It’s no secret that mobile has changed everything... Mobile has forced a rewriting of the rules. Credit union members today have become more empowered [...]
If you haven’t updated your ATMs to accept the newer EMV-chip technology, it’s time to review your existing service specifications to determine what changes are required to ensure that your equipment is capable [...]
Spring is in full bloom, the fastest two minutes in sports has come and gone and a federal holiday is quickly approaching. Memorial Day is a time for us all to honor those who have [...]
Create Pinterest projects We all know you can find almost anything on Pinterest. Luckily, that includes ideas that cost next to nothing that will keep kids busy over the summer months. Whether it’s fun [...]
Your credit history is a big deal. Lenders can see you credit score and use that number to decide what kind of loan you’ll be able to get and what interest rate you’ll [...]
It was 8:30 p.m. on a Saturday night at the supermarket a couple of blocks from my home. The checkout lines were as long as the expressions on the shoppers’ faces. You'd think [...]
Credit unions can plan for another year of solid loan growth in 2017. Loan portfolios at the nation’s not-for-profit financial cooperatives increased at a hefty 10.6% rate in 2016 and have increased at [...]
Record-setting test pilot Chuck Yeager said: “You don't concentrate on risks. You concentrate on results. No risk is too great to prevent the necessary job from getting done." The credit union’s necessary job is [...]
Wishing you were home in bed instead of stuck behind your desk? Sometimes no matter how badly you want to crawl under the covers, you’re required to be at work. Here are a few [...]
The millennial workforce is typically described one of two ways. They are either characterized as a segment of job-hoppers who lack motivation, or as entitled and unappreciative “brats.” In most cases, these stereotypes couldn’t [...]
Even though credit unions have a strong sense of mission, leading a credit union team can, at times, feel like herding cats! That’s because credit union team members tend to be intelligent and independent [...]
