INTEGRATION “Making better choices takes work. There is a daily give and take, but it is worth the effort.” —Tom Rath When choosing an overdraft program, there are many factors to consider to ensure you’[...]
It’s easy to get a bit complacent in your processing, but this complacency can lead to disaster if you’re not careful with your vigilant awareness of regulation, rates, member needs, protocols, etc. Not [...]
If you thought the last post was awful, this one is worse. We're back to giving bad advice. This time, we're talking choices, external link warnings, and, because it's my top pet-peeve, passwords again! More [...]
Sometimes it’s easy to prioritize your daily tasks. An average day usually contains at least a few things that can be pushed further down your to-do list. But what happens when you’re swamped [...]
Last month, a group of people got together to learn. The presenter shared her expertise about the topic. The participants broke out into small groups to tackle learning exercises. The speaker visited each breakout group [...]
Whether or not it has been consciously identified, every company has a corporate culture. And while there’s no physical presence, it subtly influences the entire organization and drives the actions and decisions of your [...]
The Rule of Three applies to a lot of things: comedy, composition, even computer programming. But there’s one thing to which the rule of three no longer applies — clicks. It happens all the time. [...]
One of the many great things about our country is the freedom to hold any political view we choose. With that freedom often comes the perception that political discussion is acceptable no matter the context [...]
Love him or hate him, House of Cards’ Frank Underwood is a captivating television personality whose powers of persuasion lead him all the way to our country’s highest ranking position, Commander in Chief. Although [...]
I had dinner with a friend and colleague last night. We talked about what is top of mind for both of us—in my case, that includes college debt. My friend had aspirations of becoming [...]
Do you ever have members who apply for loans that aren’t right for them, or who make financial mistakes that you has a banker would easily avoid? Or maybe you have a friend who [...]
In your lifetime, you’re going to work with someone who you won’t get along with. Often, it’s a personality conflict. Usually when two personalities clash, both parties are partially to blame. If [...]
It’s hard to believe but it is indeed a fact that most of us spend more time with our coworkers than we do with our own family and friends. Unfortunately, that means we have [...]
From the time I started my credit union career as a front-line employee, to when I joined CUNA Mutual Group as an intern 20 years ago; serving the greater good has given me a personal [...]
The research and insights of Daniel Kahneman, a psychologist and 2002 Nobel Prize winner in economics, are extremely valuable to leaders as they seek to improve strategic decision-making. Hahnemann’s best-selling book, “Thinking Fast and [...]
