Sipping on success: Craft brews and credit unions
When Paul Stull, CEO of the Credit Union Association of New Mexico, saw our recent column on the scarcity of new credit union charters, he fired off a long email filled with thoughts about how [...]
News Archives
Palm Springs eternal: Follow the market
I spent Memorial Day weekend in Palm Springs. It had been 17 years since my last visit. Things have changed. I’m late to the Palm Springs party, but I’m not the only one: [...]
ECM: The constant in core banking conversions and digital transformation
The digital transformation era is upon us. Cultivating better engagement with members and improving the overall member experience is a goal of every credit union. To differentiate your institution from the competition, not only do [...]
4 budget-friendly summer date night ideas
Summertime is upon us and that means the kids are out of school. We find ourselves spending a lot of time (and often, money) making sure they are happy and entertained during the summer months. [...]
3 tips for delivering criticism
Being criticized is rarely enjoyable. We all like to think we’re on the right track, doing good work along the way. Sometimes, leaders have to give constructive criticism, and that can be a bit [...]
Credit unions trapped in the thick of thin things
Spend as much time with credit union boards and management teams as I do and you’ll learn that far too many credit union leaders spend too much time focused on the “thin” operational things [...]
Are you a mentor?
At every workshop I do with experienced credit union leaders I ask for a show of hands, “Are you currently mentoring someone?” The results are surprising––and somewhat disheartening! In a room with 50 participants, [...]
5 ways to support your employees during a merger
Organizational change can be quite exciting for credit union leaders. In the face of a merger, decision makers have put a lot of time, effort, and research into the process, working to understand how to [...]
4 ideas for “me” time under $25
Whether or not you’re a parent, it’s important you take time out of your busy schedule to take care of yourself. Parents often call this “me” time and although some may not want [...]
3 tips for having good work relationships
It’s good to enjoy your work. It’s also good to enjoy those people you work with. If your work relationships aren’t what they should be, here are a few tips to turn [...]
Lessons from a life in marketing
I have survived over 36 years in the advertising and marketing industry. Even now I can still remember vividly the smell of ink and bromide as I walked to my desk on my first day [...]
Keeping members virtually safe – Should credit unions issue virtual cards?
It’s fairly well known that as chip cards and chip card readers are putting a big dent in fraud conducted at the point-of-sale (counterfeit fraud), the bad guys are shifting their efforts to committing [...]
Why multiple vendors are holding you back
Today’s credit unions are under pressure to innovate faster with fewer resources and greater flexibility than ever before. Many credit unions understand that these expectations, coupled with growing demands on communications, reveal the importance [...]
3 ways leaders can boost workplace optimism in summer
As summertime gets into full swing it can be incredibly hard to keep your workforce optimistic and motivated. Most of your employees have dreams of the beach and sunny skies on their minds, as opposed [...]
How to become everyone’s favorite coworker
Everyone likes being liked. Are you a shy, quiet person who just kind of co-exists in the office? Are you negative and generally disliked? Are you the unknown new person? Whatever your situation, here are [...]