3 tips for parents returning to work
Whether you’ve recently welcomed a new addition to your family and your parental leave is ending, or you’ve stayed home to raise your kids and are returning to the workforce, getting back out [...]
News Archives
How to find future leaders in your credit union
When developing leaders in your credit union, it’s important to find the right candidates. Not every employee is leadership material. Investing in the wrong person is a waste of your time and the credit [...]
7 ways to get more (and better) creative ideas from your credit union team
Credit unions are a unique business. However, there are certain things that all businesses share. One of these is the need for innovation. Because the credit union business is constantly changing (now there’s an [...]
Leadership development lessons we’ve learned from cartoons
If you’re looking to improve your leadership capability, you’re most likely seeking advice and inspiration from a number of sources. You might be spending hours reading compelling business leader biographies. You may be [...]
Software doesn’t just make training easier, it makes it better
Running a credit union without a strong training operation is like trying to start a car without gas in the tank. Training gives your staff the skills they need to execute their responsibilities, and it [...]
How to overcome shyness at work
Do your homework When taking part in a work meeting, have a roadmap for what you plan to speak on. Writing down your talking points will help you out tremendously. Factor in how much time [...]
3 reasons you make a lot but don’t bring home much
The fact is, when we make more money, whether it’s a one-time bonus or an increase in salary, we spend more. Many of us think making more gives us the freedom to be less [...]
4 ways to screw up your marketing message
If there are 50 ways to leave your lover, there must be at least that many ways to screw up your marketing message. However, since time and space are both at a premium, I’ll [...]
Humility: The oxygen of strong leadership
Management and leadership have many areas of overlap, but not every function is the same. In our work, we spend a lot of time thinking about management. Our concerns revolve around the day-to-day – we think [...]
Are you ignoring an easy path to member engagement and higher revenue?
Wouldn’t it be great if your credit union had a way to reach all its members with marketing messages that didn’t increase distribution costs? And what if over 90% of your members opened [...]
4 ways you can hold on to your best employees
Keeping talent around is vital to growing a successful company. If you’re having an issue with employee retention, there could a number of reasons why employees are flying the coup. While there will always [...]
The importance of developing an omnichannel experience for your members
As technology evolves, so does your connection with credit union members. In today’s environment, your members may use several digital and in-person channels for conducting transactions and managing their money. And, while they may [...]
Instagram strategies that really work for credit unions
I recently attended The Financial Brand Forum in Las Vegas, Nevada. The Forum hosted over 1500 professionals in the financial sector for a 3-day conference, of which, I attended several breakout sessions on various topics...[...]
Say “yes” to saying “no”
It’s never easy letting others down as it’s in our nature to want to please those around us. As a leader, you’re often responsible for the difficult task of rejecting an idea [...]
3 questions you should ask yourself before you retire
There are probably hundreds of questions someone should ask themselves if they’re planning on retiring in the near future. Some of those questions may pertain to you and some may not. Here are three [...]