Are fraud concerns holding your credit union back from implementing technology efficiencies? Or is your credit union currently experiencing cases of RDC fraud? It’s no secret that creative financial criminals have developed several RDC [...]
Everyone’s life is different and we all learn life skills in a different order, at a different age, and at a different place in life. No matter where you’re at, here are 4 [...]
See Part 1 here. When we left off, we were discussing a very common source of conflict in the credit union workplace: longtime employees who have become complacent and rather than evolving and continuing to [...]
To serve your staff, you need to understand how they think. What motivates your employees? What incentives do they respond to? What connection (or lack thereof) do they feel to their work? All of it [...]
When someone asks, “what did you do over the weekend?” they don’t really expect you to give them every single detail. You’d tell them anything interesting, funny, or out of the ordinary, or [...]
Email is quick and convenient and in an age where face-to-face communication is a rarity, it’s often the go-to means of interaction. Before you hit the “send” button be sure to consider the following [...]
Many employees think the ticket to professional success is laying low and avoiding challenging subjects. But, there are various directives of many jobs that are absolutely worth disputing. Consider these three work rules and how [...]
Imagine the outrage of grammar school teachers when Paul Simon released Me and Julio Down by the Schoolyard in 1972. I often wonder if the popular song inspired misuse of the first person pronoun by [...]
The cost of fraud is rising. According to CNBC.com, fraud and identify theft cost consumers more than $16 billion in 2016 – nearly $1 billion more than in 2015. LexisNexis research cited on chargebacks911.com [...]
When you find that flawless pair of jeans, or have a suit tailored so it fits you just right, it’s a wonderful feeling. You’re suddenly more confident, and you stop looking for something [...]
Trust doesn’t come easy. It’s developed over time and without it, your team doesn’t stand a chance. If your team isn’t a cohesive unit, it’s time for that to change. [...]
Back in the spring I told you about 4 marketing tools you should take advantage of. Hopefully, you had a chance to check them out. Keeping with the theme of “tools you should be using [...]
Hi, my name is Amanda, and I have been a die-hard New Kids on the Block fan since 1986. Their time in the spotlight lasted until 1994 when their stardom took a nosedive. Some of [...]
In 1909, Alphonse Desjardins formed the first credit union in the United States and introduced into history the idea of the cooperative financial institution – or a financial institution owned and operated by its members. This [...]
Few would claim that they could have predicted the impact a technology company (Uber) would have on credit union balance sheets. If you envisioned this future – well played! For the rest of us, it was [...]
