Credit unions that invest in the long-term strategy of brand-building lead the pack when it comes to establishing deeper and more meaningful member relationships. Recognizing the intersection of ever-increasing consumer choice (both traditional and non-traditional) [...]
Before you can reach out and be good to others, it’s critical you take time to care for yourself first. Until you are happy at home and at work, it’s incredibly difficult to [...]
We’re in the midst of August and that means the start of the school year is around the corner. But the summer heat is lingering and there’s still time to take a last-minute [...]
It’s that time of the year again that parents love and kids hate… back to school time. Or as I like to call it at my house, the most wonderful time of the year. [...]
Are you still trying to ignore social media? Or maybe you have good intentions, but it keeps slipping to the bottom of the list. Did you know that this July, Facebook reached over 2 billion [...]
Few words strike more fear into the heart of credit union lending professionals than audit. We all dread them, rarely are they any fun and they’re the cause of more than a few cases [...]
We are taught to always be honest and forthcoming and our hope is that our employees are truthful with us in the workplace. The reality is, there are a few situations where you may not [...]
Incredible leaders understand working relationships built on trust and transparency is a key element in productivity and accountability. As you focus on building your communications and training within your Credit Union, consider these five essential [...]
Vision. Most annual strategic planning meetings begin the session with a reminder of the organization’s mission and vision. Employees across the organization are often relatively clear about what the vision is on paper. Almost [...]
There are many logical reasons for why you need to be networking, whether job hunting, seeking growth opportunities within your current organization, or making connections with clients, customers, investors, or prospects. In today's wired, fast-paced [...]
You’ve spent time interviewing and cultivating the best team possible, but are they living up to their potential? If you know you have the right team in place, here are five steps you can [...]
Sometimes after we’ve worked at a company for a significant time period, we begin to get more confident in what we think our superior wants from us. We’ve taken notes and put careful [...]
What is marketing? That’s a question I’ve attempted to answer many times, in many ways, both for myself and for others. While my answers have always been accurate and truthful, I can’t [...]
How well do you know your members? As a credit union, you have an enormous amount of insight and knowledge available at your fingertips to help your members secure their financial future. Tapping into that [...]
While Silicon Valley likes to focus on how the next startup will “disrupt” an entire industry, most of the exciting new trends in business technology are actually attempting to do the opposite – help industries become [...]
