The conversation about overdrafts has been somewhat non-existent the past several months as credit unions patiently wait for impending compliance directives, changes within the CFPB and an uptick in the economy. It seems now–with [...]
The month of September is almost upon us and that means fall is around the corner. Your kids are back in class and the school supplies have been purchased, but with the changing of the [...]
I was in Connecticut last week to join friends at Members Credit Union and Nutmeg State Financial Credit Union in celebrating their recent National Juntos Avanzamos (Together We Advance) Award (more on that in a [...]
What you don’t know about how the public perceives credit unions may come back to bite you. That’s because the public believes a lot of false facts about credit unions. And that just [...]
Are you feeling the connection or are you wondering if anyone is out there on the other side of your emails? I get it. These days people are INNUNDATED with a gazillion emails. How do [...]
Sure, recognizing employees will make them feel good, but is that the only reason to praise your staff? If you need more reasons to recognize your employees, here are 4 more benefits to consider. Recognition [...]
I suppose we’re all weird in our own way. But, then there’s those people who take weird to the next level. There’s a great askreddit thread that asks, “What does the weird [...]
How was your last visit to the DMV? Did you walk right in, waltz up to an open window, renew your license, and leave within five minutes? How about your trip to the prescription counter [...]
Credit unions entered the health savings account (HSA) market early and have seen successful growth, but the number of credit unions in this business is still low--an estimate of just over 14 percent. With recent [...]
Job security is important to all of us and when we are laid off, it can be a devastating experience. In this emotional time, it may be hard to get your ducks in a row, [...]
This week, a Massachusetts woman won the $758.7 million PowerBall prize, the largest single-winning ticket in North American history. While this newfound fame and fortune is likely still setting in for the lucky winner, [...]
In today’s resource constrained environment many credit unions are faced with the dilemma of determining the best allocation for their marketing resources. The primary decision is whether to continue to focus on expanding the [...]
Some stories are simply too important and too complex to tell in one sitting. So I’ve written a two-part story about the immense challenge facing financial service executives, and shared the stories from several [...]
By now it’s clear, data and data analytics is an extremely important growth area for credit unions. Behind it all, there is one main motive – monetizing data to its fullest extent. There is tremendous [...]
As humans, we’re routine creatures. When it comes to being healthy, there are things we should stop doing, and things we should start doing. Here are 3 unhealthy habits you should break today. Late-night [...]
