Year-to-year, community financial institutions have become more conservative about consumer lending. So as to not open themselves up to additional risks, many of these institutions tend to only service consumers with prime and super prime [...]
Some of you may remember a famous line that helped Bill Clinton win the White House in 1992: “I feel your pain”. (Better yet, many of you probably remember Darrell Hammond’s hilarious impersonation of [...]
Sometimes those around us, whether in our personal lives or in the workplace, don’t behave the way we’d want or expect them to. We regularly encounter varying personalities, some harder to deal with [...]
We’ve all heard the old saying that the customer is always right. In the past few years, there’s been some debate on this topic. The new thinking is that the employee is always [...]
When you are considering attending volunteer events, there are several different factors to consider, most of all being “How would going to one of these events help me?” Luckily, we’ve weighed these options and [...]
Recently we began working with several credit union clients to find good solutions for fully assessing their website’s ADA compliance. One point we know for sure is that the WCAG 2.0 AA will [...]
We’ve all been there. We intend to make a few purchases then all of the sudden we realize we’ve gone overboard with our spending. You may feel the urge to panic but before [...]
You probably spent a decent amount of money this summer on vacations and just having fun in general. Then you had to spend money on all kinds of things so your kids were ready to [...]
Spotting an exceptional brand is easy. (Think Apple, GE, Zappos and Nike.) But building an exceptional brand can be one of the most overwhelming and elusive challenges organizations face, according to author and consultant Denise [...]
Where were you in 1995? Were you just starting your first big job? Were you still in school? 1995 was the first year of CUNA Lending Council Conference, and while a lot of fads from [...]
It was December of 1999 and we were assembled in the board room of First Tech Credit Union going over the final plans for dealing with the possibility of a technology Armageddon when the clock [...]
Not all of us are morning people, myself included. Having a young child means I’m up early everyday (weekends included) and although it’s tough to get going, I’ve found there are easy [...]
If anyone understands just how inspirational words can be it’s a professional football coach. These leaders haven’t acquired successes simply by being in positions of prominence but by truly communicating the value of [...]
In the aftermath of Hurricane Harvey, we can all agree that the most important objectives are aiding the victims and rebuilding what was lost by those affected. However, from a credit union perspective, it also [...]
The buzz around the industry has all eyes on collateral values, which are expected to continue to decrease into 2018. Questions remain: How long will this trend continue? What percentage of consumers that own a [...]
