COSO recently released an update to the 2004 Enterprise Risk Management – Integrated Framework, which has served as a valuable resource for many organizations in implementing and running their enterprise risk management (ERM) programs. The original [...]
At the core of the Credit Union Movement is a belief that an informed consumer will make the right choices with regards to their personal finance, and those choices will favor credit unions. Financial literacy, [...]
For any of us that have ever bought a gym membership at the beginning of the year, either we’ve stayed vigilant and gotten into better shape, or we went regularly for a few weeks [...]
When interviewing for a job, it’s important to prepare so you can knock the interview out of the park. But what about afterwards? Should you just sit by the phone and wait for it [...]
It’s hard to believe that nearly three years has passed since Apple surprised the mobile payments world by stating that iPhone 6 users can make payments with the touch of a finger, beginning on [...]
The Department of Labor (DOL) has released its much anticipated proposal to further delay full compliance with the fiduciary rule. The DOL is proposing to delay full implementation of the best interest contract (BIC) exemption [...]
Ahhhh you can remember it now. Your first day as a new leader, spent quietly gazing into your crystal ball, painting for you a roadmap to change. Oh, if it were only that easy, but [...]
Even if we don’t admit it, we all want to be liked. Some of us will even go above and beyond the call of duty to get on a coworker’s good side. Remember, [...]
Being in a position of high regard in the workplace is something to be proud of. You’ve worked extremely hard to get where you are and others have seen in you the ability to [...]
This is this second series of a two-part story about the immense challenge facing countless financial service executives: amidst a dynamically changing mobile and fin tech shift, coupled with a fickle and challenging millennial market, [...]
Credit is a subject that credit unions find incredibly familiar. It is the driver of everything we do, from our profit to our promotions to our processes. We understand what type of credit risk we [...]
During one of our recent credit union digital marketing engagements, we assessed the online application and onboarding process for a mid-sized financial institution. In the initial phase of the engagement, we identified several friction points [...]
When you’re unappreciated at work, it’s hard to stay positive and easy to become unproductive. When you’re doing good work and you feel like nobody cares, you start to feel less attached [...]
The more positive your staff is, the more productive they will be. One way to increase positivity in your office is to improve your work environment. If your office environment needs some work, here are [...]
There is a growing need to develop new leadership in the CU world. Experienced leaders are preparing for retirement. CUs are growing. Now is the time to prepare the next generation to step in. However, [...]
