As we ride the second-longest bull market since World War II, experts have predicted a recession is due any moment. Financially, many Americans are unprepared for a recession, with 46% of Americans aged 25 to [...]
Taking a close look at your own supervisory strengths and weaknesses might not be fun, but it sure can help you with your own productivity, and your team’s. I know, you are an awesome [...]
Let’s face it: we all need to get away once in a while. Unfortunately sometimes we don’t have the luxury of taking time away from the office. Whether it’s because you’ve [...]
Anyone who has ever spent a morning at the beach building a sand castle knows it’s a lot easier to destroy than create. The tide comes in (or some jerk walks through it) and [...]
Some of their best ideas come to them after hours, when the halls of the credit union are quiet and they’re free to think beyond the day-to-day business of serving members. That’s precisely [...]
Today, mobile technology is a big enabler of a memorable service experience. Beyond the lines of code and the light-speed logic that securely connects members to their credit union lies a completely functional, friction-free and [...]
The four-hour workweek. The seven-minute workout. The one-minute manager. Why not a 30-minute meeting? Meetings could benefit from concentrated schedules and production could rise when time is dedicated and distractions are alleviated. When a characteristic [...]
It can be a difficult experience to be on the job hunt when retirement is not too far away. Unlike those available to millennials and other younger generations, job opportunities are sometimes hard to come [...]
If you want your company to succeed, you’ll need your employees to be the best they can be. One of the most important qualities your employees can have is the ability to solve problems [...]
The analogy always holds true: the same old thinking equals the same old results. The financial markets and expectations of the financial consumer have vastly changed in the past 30 years. Innovations in technology, 24-hour [...]
Hi, I’m here. You know, that Millennial that you want to join your credit union so badly? I’m sorry it took me a while to make it into your - oh, what do [...]
For two decades Kirk Drake has immersed himself in credit unions - as CEO of CUSO Ongoing Operations in Maryland and also now as an author and speaker on what he calls CU-2.0. What [...]
Most of us like the idea of buying something shiny and new, but that’s not always the best option for our budget. Despite the creative advertising campaigns that draw us in, remember buying new [...]
All of us act out of instinct from time to time. We throw caution to the wind and we react based on what’s happening around us. Many of these decisions we hurriedly make are [...]
Digital transformation can bring sweeping changes to how employees do their jobs. The challenge for credit unions is to ensure that employees are informed on, involved in and excited about the changes required to advance [...]
