"We cannot become what we want by remaining what we are"- Max Depree Are You the CEO of an Organization Seeking Transformation? If yes, you must encourage data-driven dialogues and nurture dialogue-driven leaders on [...]
There are a number of constituency groups within a credit union, the people of which have (or should have) an interest in their respective credit union’s financial health. These constituency groups include regulators, managers, [...]
As a credit union, have you heard this before, or worse yet, have you spoken these words? Why is this one of the few industries dominated by what we can’t do rather than what [...]
When faced with an uncomfortable situation at work, how do you make it through without embarrassing yourself or your colleague? Awkward encounters in the office happen to everyone and although it may seem like it’[...]
Weekends are fantastic, and hopefully your job is as well. But even if your job is great, it can be hard to switch gears when the weekend comes to a close. Here are a few [...]
“You need to save for retirement.” How many times have you heard that, or said that or read that? Retirement planning is one of those omnipresent topics in our industry, precisely because it is so [...]
The credit union movement was founded on the principle of service. We’ve all heard the phrases: Not for profit, not for charity, but for service. People helping people. The real job of a credit [...]
A long- time member yelled at you today, and it felt like the last straw. A product launch didn’t go as planned. A business relationship fell apart. The team didn’t meet its goal [...]
Ever wonder why you’ve been passed up for a promotion or are not experiencing the career advancement you thought you would? The reality is that there are various soft skills you may be overlooking [...]
My father grew up in Latrobe, which is about 30 minutes outside of Pittsburgh and he earned his degree from Duquesne University in Da Burgh. Growing up, I had no choice but to root for [...]
A few weeks ago, I attended a breakout session at INBOUND17 with one of the Instagram guru’s, Peg Fitzpatrick. The title of the session was “How To Grow An Engaged Instagram Following. In this [...]
Does your credit union give back? That's a silly question. But does your community support program intricately tie in with member engagement? A friend of mine used to work for the local chapter of the [...]
If there are new processes in place, a new project to work on, or issues to fix, it’s always helpful for your team to know the plan of attack like the back of their [...]
As an avid baseball fan, I’d hoped for more this year out of my Atlanta Braves. While definitely still in “rebuilding mode,” it would have been nice to see a little more progress towards [...]
“The personal loan is hip again…” or so says Laura Alix in her recent American Banker article, “We’re not kidding: the personal loan is back.” The article explains that use of unsecured personal loans [...]
