4 easy ways to get on your co-worker’s good side
Do you have a certain co-worker that you just can’t seem to get along with? Maybe you get along fine, you work well together, and you want to keep it that way. Whatever the [...]
News Archives
Is this bank credit union-ing better than we are?
“We have to appreciate that as a bank we’re not a leisure activity and people come to us to do things. This could be to meet a new financial need or service a product [...]
How to show up when you’re not feeling it
It’s easy to be excited about your job and going to work when things are going really well there and in your personal life. Cue the “Singing in the Rain” song as you happily [...]
Why the way you’re talking is hurting your credibility
You’re making a sales phone call. You’re talking to someone really important who you just ran into. You’re giving a presentation with a short time-limit. You’re talking about an event you’[...]
3 simple ways you can calm down a stressed-out colleague
Until the robots take over, you can rest assured that every workplace all over the world will consist of occasionally stressed-out employees. It is okay to be overwhelmed, as it happens to all of us, [...]
Common money fears and how to overcome them
If you’ve ever worried about your financial status and are stressed about coming up with cash, take solace in the fact that you are not alone. A recent survey by CNBC reported that over [...]
Credit union cybersecurity 101: JUST PATCH YOUR DAMN STUFF
Major cybersecurity hacks are all too common, which is why I feel compelled yell as loudly as I can to Credit Union CEOs, “Patch! Patch again, and patch some more!” There are 6000 Credit Unions [...]
Not a Wall Street merger – A uniquely credit union merger
Suddenly, the crowd erupted. Tears started flowing. Members and staff alike shouted aloud in celebration of victory. These weren’t tears of sadness, but tears of joy. Board members, staff and members embraced each other [...]
Replace PowerPoints with your stories
In your next presentation, what would happen if you tossed your PowerPoint slides and told a story instead? Although this drastic measure is probably not applicable to all situations, stories are more likely to be [...]
Four financial tips for 40-somethings
No matter your age, you’ll likely encounter a variety of financial challenges throughout your life. But, the obstacles you faced in your 20s and 30s are far different from those you’ll deal with [...]
Is this the death of the teller?
“The reports of my death are greatly exaggerated.” That’s what Mark Twain supposedly said in response to news stories reporting his demise. That’s also exactly what I think of when I contemplate the [...]
We’re doing fine . . .
The three words that define future mediocrity are "we're doing fine". It would be difficult to dispute that the financial world has changed dramatically over the years, and today the speed of change has accelerated [...]
Don’t take your marketing metrics in vain
Mirror mirror on the wall, which marketing metrics are the fairest of them all? The answer is simple. The most effective metrics are those that measure meaningful results, not just results that give you a [...]
4 leadership lessons for your children
As a leader, you’re shaping the minds of young professionals and preparing them to be leaders in the not-so-distant future. If you’re also a parent, you get the privilege of creating young leaders [...]
3 ways to improve employee performance
As a boss, you’re never rooting for an employee to fail. If there are employees on your team that are struggling, it’s in your best interest to help them turn things around. While [...]