Thanksgiving may be over but it’s important that as a leader you always remember to show your staff the appreciation they deserve. Unfortunately, in many workplaces, employees are not told “thank you” enough which [...]
For many credit unions, identifying, assessing, and mitigating risks can be a challenge, considering nearly every aspect of the business can pose a risk. While some credit unions have a solid strategy for recognizing existing [...]
As the holidays approach and we’re all processing those Holiday Skip-a-Pays, closing last minute Holiday Loans and wrapping up year-end, we can take a lesson or two from the big guy in the red [...]
There continues to be an increasing availability of data with the potential to drive improvements in the member experience and overall revenue growth for credit unions. In spite of the availability of member data and [...]
Thanksgiving is almost here and that means Christmas shopping season is upon us. While many choose to wait until the last minute, the savviest shoppers know many of the best deals will arrive this coming [...]
Your company needs every advantage to survive and thrive, and having a healthy organizational culture is a prime competitive advantage. It’s hard to imagine but your organization’s success, and perhaps its very survival, [...]
Mystery shops are an important element of the overall proprietary process involved with a deep-dive marketing audit as provided by On The Mark Strategies. As the creators of the financial institution marketing audit, On The [...]
I just found out that the National Youth Involvement Board was chartered in 1967 to address the aging of credit unions members, and yet the average age of a CU member is 47. The average [...]
The holidays are here, Black Friday is imminent and you could use a few extra bucks in your pocket. Most of us have felt that way at one time or another. If you or someone [...]
With Thanksgiving only days away, most of us have food on the brain. Like the ingredients necessary for our favorite festive dishes, there are a few components needed for the making of a great leader. [...]
It’s hard to believe that 2017 is coming to a close, with Thanksgiving this week and the holiday season right around the corner. At the National Credit Union Foundation, we have so much to [...]
One of the most popular questions I am asked as a marketing consultant is “how much should we have in our marketing budget?” The “formulas” and rules of thumb for this are numerous. However, many [...]
Ratatouille’s famous Chef Gusteau once stated, “Anyone can cook.” Greatness therefore is not limited to a select few, but available to all. Leaders have the distinct honor and responsibility of crafting an organizational culture [...]
You’ve done the hard work and hired an all-star squad. Without your staff, success isn’t an option. So how do you keep them happy and motivated? Here are four things you can try… [...]
Sometimes as we get lost in the hustle and bustle of the holidays, we forget the true meaning of occasions like Thanksgiving. Although turkey and time off from work are things to look forward to, [...]
