Last week we published the article Top Features Credit Unions Look for in Core Providers, where we discussed what credit union executives found to be the most important features they are looking at when evaluating [...]
Communication—especially in the workplace is critical to a healthy work environment. Whether you’re in management or not, effective communication among coworkers and employees can make or break your working relationships. Face it, we [...]
New year, new you? How about new year, a new financial situation? The start of a fresh new year provides the feeling of a clean slate and an exciting opportunity to change things up. According [...]
The U.S. District Court for the District of Columbia ruled in favor of CUNA’s position Wednesday that President Donald Trump has the authority to appoint a director of the Consumer Financial Protection Bureau ([...]
NAFCU witness Sonya McDonald, executive vice president and chief lending officer at Randolph-Brooks Federal Credit Union, is slated to deliver the credit union perspective on how to strengthen the Small Business Administration's 7(a) loan [...]
All five of the following needs have to be met on a personal level in order to be an effective part of a working organization. Leaders that can meet these needs will see employee engagement [...]
Few credit unions proudly drape themselves in the mantle of a sales and service culture. Some keep their practice of it hush-hush, like their credit union’s strategy is a speakeasy from the Prohibition Era. [...]
Being all things to all people is stifling many financial institutions ability for achieving market distinction, tailored brand experiences, digital evolution or personalization. Today, successful marketing results require identifying, nurturing and targeting your fastest growing, [...]
Recent Pew research indicates that millennials are the largest generation in the American workforce today—and, of course—their numbers will only increase in the coming years as younger millennials graduate college and look for [...]
It used to be said that there's no business like show business. Quite honestly, I think there's no business like repeat business. If you want your credit union to grow, you need to make members [...]
Hispanics’ use of a variety of financial products and services—such as credit cards, auto loans, and mortgages—has outpaced that of non-Hispanics in recent years. And their expenditures continue to grow, reaching $1.4 [...]
Mobile use is beginning to suffer at the virtual hands of in-home digital voice assistants, a new study reports. According to professional services company Accenture, which surveyed 21,000 consumers in 19 countries between last [...]
Twelve financial groups on January 4th thanked Reps. Steve Pearce (R-N.M.) and Blaine Luetkemeyer (R-Mo.) for introducing an anti-money laundering (AML) and counter-terrorist financing modernization bill that will help prevent criminals from using shell [...]
To be successful online, community banks and credit unions must compete head-to-head with both big banks and smaller local institutions within their footprint. This can be a challenge. Big banks spend over $17 billion on [...]
Have you ever seen a celebrity mention a product in their social media? It probably made you want that product or at least curious about what it is. This is called influencer marketing. It was [...]
