NACHA has been fairly busy these past few years finalizing and updating rules, issuing bulletins and seeking industry comments for new rules to make ACH transactions faster. A couple of ACH rule deadlines are looming, [...]
“Tom, can you get me off the hook, for old time’s sake?”—Sal Tessio Abe Vigoda was a beloved American actor who played a key role (Sal Tessio) in one of the greatest films [...]
When members reach for a payment card at checkout, chances are they are selecting their favorite rewards card. In fact, Accenture research finds that spending on rewards cards has skyrocketed since the Great Recession. In [...]
In our continuing series discussing the survey by Callahan & Associates and their webinar, "It's All About the Core," today we look at and analyze the response of credit union executives when asked what common [...]
Decades of popular science fiction have painted artificial intelligence (AI) as futuristic, mysterious and sometimes campy – on track to become reality around the same time bankers begin driving hover cars to work. Yet AI is [...]
CUNA launched the second phase of its nationwide grassroots advocacy support of the Senate’s bipartisan regulatory relief bill this week, after urging Senate leaders last week to give the bill floor consideration. The Economic [...]
NAFCU published a new FAQ document to help association members and nonmembers with concerns about the Americans with Disabilities Act (ADA) and website accessibility. The document explains why credit unions are being targeted with legal [...]
Credit unions today are trying to compete in an increasingly challenging marketplace. Today’s consumers expect 24/7 access to intuitive digital tools, and seamless, personal interactions across all channels. These expectations are rapidly outpacing [...]
Here’s a tale of two credit unions. Both are of equal size, with equal ROA, and equal lending/membership trends. They have similar fields of membership in similar communities. They are doing very similar [...]
Practicing mindfulness is a popular New Year’s resolution this year. Mindfulness as a search term scored a 98 last week on Google. The score represents the search interest relative to the highest point on [...]
The financial services future will be “uberconnected,” driven by momentous societal shifts and advances in technology, says Mark Sievewright, founder/CEO of Sievewright & Associates. “The pace at which we’re adopting new technologies and [...]
Detectives arrested an 80-year-old man Saturday for the armed robbery of a branch of the $154 million Pyramid Federal Credit Union in Tucson, Ariz. What’s more, authorities are investigating whether the accused armed robber [...]
As the saying goes, to run with the big dogs, you have to get off the porch. No doubt, it's a challenge for smaller financial institutions to differentiate themselves from the pack when there are [...]
From the board room to the frontlines, every credit union and community bank will tell you they put people at the center of everything they do. Even when disappointment occurs, there is always the best [...]
Ahh, strategic planning. That fun time of year when every bank and credit union gathers its key leadership team and stakes-out a roadmap for the future. Goals are discussed, dreams are debated and (hopefully) most [...]
