Northwest Community Credit Union in Morton Grove, Ill., was formed in 1939 with a church-based membership, and parishioners comprise most of its membership even today. But in the past two years, President/CEO Jose Garcia [...]
A former president/CEO of a Washington credit union, who stole more than $350,000 and burned bank documents to conceal her theft during an NCUA examination, was sentenced last week to 14 months in [...]
The 2017 insurance marketplace assessment by CUNA Mutual Group revealed six major consumer auto and home insurance trends you’ll want to keep an eye on in 2018 that impact everything from consumer experience and [...]
Credit unions have received taxpayer money, despite statements to the contrary. Recently, Richard T. Webb wrote Credit Union Times that "[c]redit unions have never cost the tax payers [sic] a single penny and will [...]
According to Forbes, millennials' top 3 fears are: debt, affording rent, and budgeting. While the first two are fears based on existing challenges, the third may well supply the solution for the former two, especially [...]
Financial marketers that engage Millennial consumers have a tremendous opportunity, it is said, to differentiate themselves in the marketplace and forge long-lasting relationships. Which helps explain why reams of data exist celebrating the differences, attitudes [...]
Most people have heard of Bill Nye the Science Guy, the quirky youth education program focused on teaching kids about science in a fun and engaging way – but have you heard of Biz Kid$? Produced [...]
The judge in the Equifax data breach lawsuit made several decisions and set deadlines last week for the case. CUNA filed its lawsuit in October, in response to a data breach that exposed information of [...]
NAFCU is demanding that the law firm responsible for sending demand letters to credit unions over unclear website accessibility requirements under the Americans with Disabilities Act (ADA) retract threats of legal action and cease and [...]
The fact that director-level leaders and senior staff at credit unions had different perceptions of governance was evident throughout the research done for The State of CU Governance, 2018, a new report from CUES. “It [...]
In the last issue, I talked about compliance stigmas and the changing perceptions of compliance. In the second and final part of this article series, I will be finishing up how compliance barriers are coming [...]
We hear a lot about rankings these days. Whether it’s the latest movie releases, professional and college sports teams, places to live, restaurants or online visibility, placing on the top rung of a ranking [...]
The ultimate test of a website is how well it meets users’ expectations, but it’s not easy to find out what members like and don’t like about your online portal. Two credit unions [...]
Credit unions need advanced analytics in their data operations, without question. Imagine being able to automatically present products and services to your members at exactly the right time and place, just like big retailers such [...]
Signaling yet another Trump Administration effort to remake the CFPB, the agency Wednesday announced that in the coming weeks, it will solicit public comment on agency enforcement, supervision, rulemaking, market monitoring, and education activities. The [...]
