Want to make your marketing team’s job easier? Whenever you have the opportunity to actually take action on the words and messages you project about what your organization stands for, you’re cumulatively building [...]
A two word question recently asked by a credit union board member puts in a starkly bright light the challenge many face: “What’s fintech?” No need to embarrass this board member who will remain [...]
To improve your odds of success in the future, find a stupid rule at your credit union and kill it, advises author and futurist Lisa Bodell. In other words, seek out what doesn’t work, [...]
Visa is piloting a new dual-interface biometric payment card with West Jordan, Utah-based Mountain America Credit Union and the Bank of Cyprus, according the card network. The chip card will test whether fingerprint recognition is [...]
A bank regulator recently warned that managing third-party risk is a heightened supervisory focus. The Office of the Comptroller of the Currency (OCC) in its Semiannual Risk Perspective report identified increasing use of third-party service [...]
There is a lot of discussion in the banking industry regarding the potential and possible impact of Amazon’s entrance into banking. To recap some of the prevailing perspectives: “Amazon is under pressure to keep [...]
In its 2017 Diversity Report, Financial Solutions Lab (FinLab) provided an update on its efforts to create a more inclusive financial services industry. Managed by the Center for Financial Services Innovation (CFSI) with founding partner [...]
In November 2017, I had the pleasure of attending the Digital Marketing for Financial Services Summit in Brooklyn, New York. This conferences is one of the world's leading digital marketing events for financial services, covering [...]
Have you ever been lost? Maybe you left Google Maps behind for a day. Maybe you were in a foreign country. Being lost, even for just a few minutes, is unsettling. You start to second [...]
As CUNA Chief Compliance Office Jared Ihrig mentioned in last week’s webinar on Americans with Disabilities Act (ADA) website accessibility, CUNA has developed a number of compliance resources designed to help credit unions ward [...]
NAFCU on Friday submitted another amicus brief to support a credit union's motion to dismiss a complaint filed against them in federal district court under the Americans with Disabilities Act (ADA). The plaintiff is not [...]
Can the security, efficiency, and speed of blockchain technology be as transformative to business and individuals as the internet? Some analysts see blockchain having the power to reorder and transform everyday transactions for both businesses [...]
This year, my Nittany Lions ran into a very good, and very prepared Ohio State Buckeye team. It was a great game, but we came up short. Just short, but short nonetheless. I was disappointed. [...]
The movie ended, adrenaline was pumping. From the corner of my eye, a mere silhouette of something tiny, yet extremely swift, was rapidly advancing toward me. I barely had time to react before a fury [...]
The future of mortgages holds tremendous promise. However, today’s industry vision for how to leverage emerging mortgage technology is far too fixated on cost reduction instead of creating of customer value. Instead of figuring [...]
