Don’t walk into an important conversation without this
So, you’re about to have an important or difficult conversation. You have your notes, a laptop, a game plan for what you want to say. You’re mentally prepared. But you may be missing [...]
News Archives
Leaders in Lending | Ep. 132: Going fee-free: Reimagining member satisfaction
There’s more than one road to leadership in the finance world, and Stacy Armijo — Chief Experience Officer at Amplify Credit Union — has leveraged every leg of her unconventional journey to forge a career she [...]
Three trends to know for your community bank or credit union social media strategy
Social media is a riddle wrapped in a mystery inside an enigma for many financial institution leaders. It’s elusive, slippery and vitally important to your success…like a skittish eel hoarding a treasure of [...]
Does your credit union think like a brand?
Most credit unions have a set of brand guidelines that include dos and don’ts for their color palettes, logos, images, graphics, and copy. But do guidelines like these truly capture the essence of your [...]
Credit union vs. bank: Which is right for you?
As you enter adulthood and start earning your own money, you've likely realized that you need a better place to stash your cash than your old piggy bank or under the mattress. But there are [...]
Advantages of a credit union debit program
In 2023, debit cards were the top payment method for 57% of consumers according to Forbes. The popularity of debit cards presents an opportunity for credit unions to build member loyalty and improve their revenue [...]
CEO Update: Industry changes bring a new beginning
Given the merger of the two largest credit union trade associations, and the merger of the two largest credit union payment system providers, the credit union industry as a whole is changing. Whether we like [...]
Good Governance: How your board can reach its full potential
The COVID-19 pandemic forced you to make significant changes instantly. This created new challenges for credit unions while worsening current challenges. Now, much of what we did to stay safe has become at least partially [...]
Nussle meets with NCUA board members, outlines advocacy priorities
America’s Credit Unions President/CEO Jim Nussle and several members of the association’s Advocacy Team met Tuesday with NCUA Vice Chairman Kyle Hauptman and Board Member Tanya Otsuka to advocate for America’s [...]
The 3 secret superpowers of financial education programs
Financial education is something that’s often lauded for empowering individuals and helping them not only financially survive but thrive. And that’s both true and amazing! But it’s also only the tip of [...]
You have a new follower: Are credit unions the real influencers?
By now, most of us have leaned on an influencer’s information to make decisions on food, clothes, and even some quick-fix repairs. Hence why the word “influencer” is described as a person who can [...]
3 leadership qualities from the gridiron
This month has been a wild one if you have long admired some of the best coaches in the game of football. In the same week we found out Nick Saban was retiring as the [...]
S&P 500 notches third straight record high close
The S&P 500 climbed to a record high close on Tuesday as investors digested a mixed bag of early quarterly results and awaited a slew of additional reports from Tesla and other companies [...]
NCUA’s Tanya Otsuka attends first meeting as member of the board
Ten days after being sworn in on January 8th as the 25th NCUA Board Member, Tanya Otsuka attended her first National Credit Union Administration board meeting. The meeting, which was open to the pubic via [...]
Does your credit union have the right marketing budget?
One of the most common questions I get is, ‘how much should we spend on marketing?’ If I had the magic answer to that, my bum would be sitting on the sand of a Cayman [...]