5 ways to throw away your money
Paying credit card interest Make a plan to pay off your credit cards as quickly as possible, then set up reminders to pay them in full each month. Utility Waste There is a really good [...]
News Archives
Report targets ‘Top Ten Workforce Management Mistakes’—and solutions
Effective workforce management is at the center of every financial institution’s drive to optimize delivery of its products and services while operating as cost-efficiently as possible. Automated solutions can bring together the resources to [...]
Let’s dance – The 3-steps for financial institution and fintech collaboration
So you work at a Financial Institution and you are tired of being called a dinosaur, right? Don’t worry, we understand! Being innovative isn’t easy when there are billions of dollars in fines [...]
Get everyone on the same page with marketing strategy session
You’re a marketing executive and it’s the beginning of the year. Your plan is to hit the ground running with your newly approved 2018 budget, mass media schedule, the promotional calendar, your credit [...]
How to get your team onboard when changes occur
When changes go into effect in your office, there can be a little bit of an adjustment period. If you want to help your team adjust, here are a few things you can do to [...]
On Compliance: 2018 regulatory deadlines
Credit unions face several important compliance deadlines in 2018. Even though the industry has had months and in some cases years to prepare for these changes, we have heard firsthand that there will be a [...]
You’re not steering the ship anymore
Marketing teams needs to take the blinders off and recognize that the next “big thing” in marketing isn’t marketing at all—it’s the urgent need for marketers to understand how the marketplace dictates [...]
CFPB likely to focus on debt collection rather than payday loans
CFPB Acting Director Mick Mulvaney has signaled the agency is likely to spend more time on issues related to debt collection and less time on prepaid cards and payday lending. “In 2016, almost a third [...]
Has your credit union done enough with video marketing?
It takes some work, but small businesses that use video marketing can get big results through improved search engine optimization leading to increased sales. This according to SCORE, the nation's largest network of volunteer, expert [...]
Data analytics forces financial institutions to rethink what ‘community’ means
Traditionally, developing the marketing plan at a community bank or credit union has been a top-down process focused on specific products. The goals are defined by senior management, then handed down to marketing and retail [...]
The 3 steps for identifying potential new core providers
In our concluding article based on the Callahan & Associates findings reported in, "It's All About the Core," we will go back to the very beginning of the process. So far, we discussed what credit [...]
Three things you should ponder as you start your credit union day
The ever informative CUtoday features an article this morning quoting Becky Landis, CEO of State Highway Patrol FCU in which she argues that the only way credit unions can stop “frivolous” ADA website lawsuits is [...]
314(b): Beware of oversharing
Under section 314(b) of the Patriot Act, credit unions, and other financial institutions, are permitted to share information with one another regarding individuals they suspect may be involved in terrorist or money laundering activities. [...]
CUNA reiterates overdraft concerns in letter to CFPB
CUNA reiterated that the Consumer Financial Protection Bureau (CFPB) should recognize that many consumers utilize overdraft services knowingly and intentionally. The letter was sent in response to a bureau request to the Office of Management [...]
NAFCU commends FCC focus on scam robocalls, presses for CU relief
NAFCU's Ann Kossachev, in a letter Tuesday, reiterated the association's support of the Federal Communications Commission's (FCC) efforts to target illegal robocalls and urged more clarity and flexibility so credit unions can contact their members [...]