Thought leadership – Scoring predictions for 2017: A look back
In keeping with the tradition started last year, where we scored how well we did on the previous year’s predictions, here is a look at what we thought was going to happen in 2017, [...]
News Archives
Big victory for credit unions
Credit Unions notched an important victory on Friday in their battle against ADA Website litigation. Although the decision is just binding for credit unions located in the Eastern District of Virginia, it provides important persuasive [...]
RDC patent infringement letters
In recent weeks, NAFCU has heard from multiple credit unions who have received letters from a firm alleging that the credit union's remote deposit capture function infringes on USAA's patents in this area. As widely [...]
CUNA Board election results announced
Results have been announced for the two contested elections for the CUNA Board of Directors. Maria J. Martinez, president/CEO of Border FCU, Del Rio, Texas, has been elected as the District 5, Class A [...]
Industry win: ADA lawsuit dismissed against CU
In a victory for credit unions facing litigation over unclear website requirements under the Americans with Disabilities Act (ADA), a federal district court in Virginia Friday found that the plaintiff to such a lawsuit did [...]
3 things to do when you’re the new boss
Even if you’re an experienced manager, when you take a new position (with a new staff), there will be an adjustment period for your employees. Bosses come and go, and employees have to get [...]
4 data challenges and the opportunity for credit unions
Credit unions are facing several unique challenges. As an industry, credit unions have fallen behind competing fintech startups and major retail banks. It is vital for financial institutions to understand the problems they are facing [...]
Don’t waste money on monetary incentives
In a recent client survey, only 14% of employees said their incentive program was “effective in producing positive performance” and only 18% said the incentives were “highly motivating to me.” When these results were shared [...]
5 ways to stop artificial intelligence from taking your job
Robots are taking over the world. In 2017, PwC shared that within the next 15 years, 38% of American jobs will be replaced by Artificial Intelligence or Robotics. 61% of the jobs performed by humans [...]
No mobile banking features? You’re becoming a ‘dinosaur’
Data from a new survey by the Federal Reserve Bank of Boston suggests that credit unions that don’t offer mobile banking, blow off mobile payments and ignore the mobile needs of business customers could [...]
The Nussle Report – Respected think tank backs reg-relief bill, new ADA tools for CUs
Prominent think tank supports bipartisan Senate reg-relief bill: A key part of CUNA's 360° advocacy includes building broad coalitions of support for our priorities. We're proud to note that Third Way, a Washington D.C. [...]
Making digital click with legacy channels
Engaging consumers wherever and whenever they want means engaging across multiple channels, including a full complement of digital and physical options. Realizing this potential isn’t easy. “Consumers want to transact in a multitude of [...]
Attracting and keeping a motivated workforce
Air Chief Marshal Sir Hugh Dowding is considered one of the heroes of the Battle of Britain, which took place in August/September of 1940. He was known to be stubborn and shy with not [...]
6 things to give your employees
For an organization to be successful, you must have a good team in place. And for a team to function at its highest potential, it needs a leader that knows how to motivate and shine [...]
CFPB finalizes CUNA-requested day of prepaid accounts rule
The Consumer Financial Protection Bureau (CFPB) finalized changes to its prepaid accounts rule, including delaying the rule’s implementation several months beyond what CUNA requested. CUNA requested in August the bureau delay the rule until [...]