This is a sermon we’ve preached before but always deserves extra airtime: in branding, everything matters. Every little detail from the 30,000-foot level right down to what’s on your desktop. This brand [...]
Servant leadership. It is a style of leadership we've all heard of, but what exactly does it mean? Marcel Schwantes, principal and founder of Leadership From the Core, sums it up with words from leadership [...]
CUNA President/CEO Jim Nussle wrote to the members of the Iowa State Senate Wednesday to urge it to reject a bill that would place additional taxes on credit unions. CUNA has been working closely [...]
NAFCU's Alexander Monterrubio, during a recent interview with CUbroadcast's Mike Lawson, said the current regulatory outlook seems positive for credit unions as the CFPB and NCUA focus on reviewing and tailoring regulations. Monterrubio, NAFCU's director [...]
The average cable TV bill is more than $100 per month. It’s no wonder that by the end of 2017, more than 22 million Americans had cut the cord on cable, satellite or telco [...]
How can you ensure that your credit union’s brand is getting positive exposure? Think beyond the traditional means of marketing, even think past the current rage of social media engagement. All of these methods, [...]
One of the most common questions I hear from Credit Union CEOs is, “How do I know if my IT staff is doing a good job. How do I measure the team’s leadership or [...]
How does your mortgage production look? You forgot about how competitive the purchase market is didn't you? It's time to get out of the rut you're in and start fresh. Review these seven "sinful mistakes" [...]
Millennials don't leave companies, they leave their managers, says Antonio Neves, a millennial workplace speaker, author, and award-winning journalist. Young professionals want to be nurtured by leaders who are clearly invested and engaged in organizational [...]
An internal fraud investigation at the $54 million Greater Eastern Credit Union in Johnson City, Tenn., alleged that its long-time CEO, Sherry Allen, allegedly embezzled $1.2 million over seven years. The fraud surfaced in [...]
After years of record-breaking growth, 2018 looks to challenge auto dealers and lenders with the first significant decrease in auto sales since 2009. Some analysts are even calling for up to a 5% decrease compared [...]
In today’s data-driven world, credit unions understand the value of insights that can be gained from member data. Yet, for many, there’s uncertainty on how to make that happen, along with the usual [...]
Political junkies know that Tony Blair came to prominence in British politics by championing a “third way” for his Labor Party in which he argued that it would be true to the ideals of labor [...]
Marketing as a discipline has totally reinvented itself over the past several years, from primarily a communications function to one that creates both value and revenue. Unfortunately, most bank and credit union marketing departments have [...]
The Harris Poll conducted a survey of more than 1,600 digital banking users at the end of January. They found that 32% of respondents said they are willing to leave their current banking relationship [...]
