Both the House and Senate are in Washington this week with a special focus on regulatory relief. The Senate is expected to resume discussions today on the NAFCU-backed Economic Growth, Regulatory Relief and Consumer Protection [...]
If you're sick with the flu or you break your arm, your first instinct might be to head to the emergency room. However, according to health insurer Cigna, the average ER bill is a staggering $[...]
I recently had an annual doctor's visit. Upon leaving my appointment and getting in my car, I noticed at the emergency entrance a couple hundred feet away, a somewhat large, older man that had fallen [...]
Women’s History Month – which is celebrated in March in the United States – is dedicated to highlighting the contributions of women to events in history and contemporary society. Incredible individuals over the course of history [...]
In the 80s, an enormous sword and super-cool catch phrase transformed mere mortals into superheroes. I know – I watched it happen every Saturday morning over a heaping bowl of Cap'n Crunch. What does this have [...]
Chris Brogan issued a plea at the CUNA Marketing & Business Development Council Conference Sunday in San Francisco: “Stop putting junky marketing out into the universe.” That starts with creating high-impact marketing content, says Brogan, [...]
NACUSO is the only trade association dedicated to serving, protecting and promoting the CUSO movement and we are driven by the 6th cooperative principle: Cooperation among Cooperatives. We don’t think it’s just a [...]
A dollar of fraud costs credit unions and other financial institutions $2.67 in chargebacks, fees, interest and labor, according to a new study by LexisNexis Risk Solutions. The survey of 185 risk and fraud [...]
Credit unions and banks want to provide a unified customer experience across all channels, locations, and lines of business. But this desire is often complicated by what’s going on behind the scenes and the [...]
Using a documented—and agreed upon—decision process helps credit union boards of directors be more effective, says John Oesch, associate professor at Rotman School of Management, at the University of Toronto and faculty for [...]
First impressions matter. If people got past first impressions quickly, then Pride and Prejudice would be a short story, not a 300+ page novel. Job interviews wouldn’t feel so stressful, and we’d all [...]
A couple of weeks ago, I blogged about what's new with marijuana banking. Among other things, I provided an update on one credit union's ongoing efforts to become the first credit union chartered to support [...]
As leaders, we need our teams to perform at their best and highest level 100 percent of the time. How do we do it? Chris Hallberg, author and leadership coach, and former staff sergeant in [...]
Senate debate on the CUNA-backed, bipartisan S. 2155 has concluded for the week, with Senate Majority Leader Mitch McConnell filing cloture on a substitute amendment filed by bill co-sponsor Sen. Mike Crapo (R-Idaho). The Senate [...]
NAFCU recently revised its widely downloaded Americans with Disabilities Act (ADA) FAQ document for those credit unions with questions and concerns about litigation threats related to unclear website accessibility requirements under the act. This updated [...]
