News Archives

Get ready for Financial Capability Month!

Get ready for Financial Capability Month!

Did you know April is Financial Capability Month? Proclaimed in 2015 by President Barack Obama, National Financial Capability Month was created to renew our efforts to support the informed financial decisions that will open doors [...]

Citibank launches mobile app non-customers can use

Citibank launches mobile app non-customers can use

For more than a decade, Citi has consolidated its retail banking business, focusing on affluent customers and businesses in major cities in the U.S. and worldwide. More recently, Citi has streamlined its footprint, redesigned [...]

NAFCU to discuss CUs’ reg burden with FinCEN

NAFCU to discuss CUs’ reg burden with FinCEN

NAFCU will meet today with Financial Crimes Enforcement Network (FinCEN) Director Kenneth Blanco to discuss the agency's ongoing priorities and credit unions' regulatory burden associated with suspicious activity report (SAR) filings, among other concerns. This [...]

Walking in a member’s shoes

Walking in a member’s shoes

Sometimes a phrase gets used so often that it loses its impact, like “People Helping People.” Those three words perfectly embody what the credit union movement is all about. But in the abstract, they can [...]

The working dead

The working dead

Has the energy level in your office dropped so low you feel like you’re walking through a post-apocalyptic zombie landscape? Has the camaraderie and banter that once filled the halls disappeared? Isn’t this [...]

Building your marketing tech stack

Building your marketing tech stack

Does your credit union want an all-in-one marketing solution, such as HubSpot, which can coordinate web, email and customer relationship management efforts as well as providing marketing automation? Or do you need to bridge the [...]

NCUA’s official advertising statement: The exceptions

NCUA’s official advertising statement: The exceptions

In our compliance inbox, we often get asked about advertising requirements. The questions can range from whether a particular message is considered an advertisement to the specific content requirements for advertisements. If any of you [...]

Three ways to get the most from direct mail

Three ways to get the most from direct mail

Admittedly, direct mail doesn’t rank as highly in most marketing campaigns as it did twenty years ago. However, direct marketing also has not gone the way of the dinosaur. If anything, the rise of [...]

What multicultural members want

What multicultural members want

Over the past five years, multicultural consumers have accounted for a staggering 100 percent of U.S. population growth and 61 percent of credit union growth, too, according to December 2017 TruStage datafrom CUNA Mutual [...]

Enact protections against wire transfer fraud

Enact protections against wire transfer fraud

While you can implement many safeguards to protect your credit union, collaboration between the board of directors, management team, and credit union staff is critical to managing risks associated with wire transfers. Protect your members [...]

Keeping calm

Keeping calm

Over the weekend, we had a little incident. I was at a friend's house with the family for a party. While we were chewing the fat upstairs, something happened in the basement. One of the [...]