ADA compliance and web accessibility mean that people with disabilities can perceive, understand, navigate and interact with your website. “Accessibility” describes the degree to which a product, device, service or facility is usable by people [...]
As we have all evolved as businesses in the market place, the banking customer has also changed dramatically over the last 5-10 years. A person shopping for a new banking product or service now consults [...]
Is it time to get rid of your private mortgage insurance? Lenders generally require PMI when homebuyers are not able to make a cash down payment of 20%. It’s a way to protect the [...]
There have been countless debates, discussions and deliberations on how to best connect with and establish loyalty among millennials over the past several years. However, this generation’s time in the spotlight is coming to [...]
Each year, Credit Union Magazine honors some of the credit union movement’s heroes—those individuals who relentlessly promote credit union philosophy, dedicate themselves to credit union principles, and make a difference in their communities. [...]
Nearly four out of five bank operations leaders believe their financial institutions might not be around much longer if they don’t update their technology, according to a new report by Accenture Research. The professional [...]
2018 is shaping up to be a slower year for auto sales and lending after two years of record-setting sales. Interest rates are increasing, and while those increases aren’t jaw-dropping, they’re likely to [...]
While traveling through Oklahoma recently, I made a quick stop at Braum’s, a regional ice cream and fast food establishment. I ordered the standard combo meal and was caught off guard when the person [...]
Duena Blomstrom is an independent digital and customer experience (CX) consultant, industry specialist, an entrepreneur and Angel Investor. She has been a mentor for Startupbootcampand Techstars, the founder of FinWinners, a coaching consultancy for start-up [...]
Baseball is back! In case you missed it, the Cubs did open the season with a bang. The Cubs lead-off hitter Ian Happ launched the first pitch of the season out into the stands in [...]
Card-cracking, also called card-popping, is one of the fastest growing forms of card fraud that no one’s heard of, and its hitting credit unions. Card cracking takes on many forms, but the most common [...]
Credit unions are not included in a Treasury report released Tuesday on recommendations to reform the Community Reinvestment Act (CRA). The CRA applies to financial institutions insured by the Federal Deposit Insurance Corp. The CRA [...]
In the past week, NAFCU filed its sixth and seventh amicus briefs in support of credit unions facing litigation over unclear website accessibility requirements under the Americans with Disabilities Act (ADA). The latest filings were [...]
Got champagne retirement dreams but a Two-Buck Chuck budget? Depending on where you live and what you value, you may be able to make at least a few, if not all, of your dreams a [...]
When CUES plans a learning event, we choose the date. We reserve a great space or employ the best available education technology. We hire the speaker. We provide opportunities for fabulous networking. But what matters [...]
