Financial institutions—particularly smaller, community-focused ones—have limited marketing budgets and resources. As a result, every investment has to count, and every piece of content has to show impact. For financial institutions looking to build [...]
Each year, the CUNA Governmental Affairs Conference kicks off the conference season, and things generally don’t slow down until November. With this year looking no different, I thought I’d offer you a three-step [...]
In Credit Union’s its no La La Land out there in the war for talent! The battle is not the one being fought with banks and other financial institutions. It’s the one being [...]
With growing reports of identity theft, data breaches and skimming, it feels like the choice of using a credit or debit card has become a high stakes game. With new scams constantly popping up, the [...]
Thinking about tech trends in terms of ‘bottom-line boosters,’ ‘tech to review’ or ‘roadblocks to progress’ can help credit unions be in a better position to negotiate with their providers. There are always lots of [...]
At the branch or on the road, Paul Speight believes endurance, not speed, will get young professionals such as himself where they want to go. When Speight joined the Virginia Credit Union League Young Professional [...]
One credit union that has grown business services members by a double-digit percentage each of the last 10 years says the secret to that success is simple. “There are several things you need to do [...]
Where does your credit union or community bank belong? Hopefully the answer is not “in the toilet,” but if you answered, “in the bathroom,” then you would be correct. Let me explain. When we market [...]
Last week, another move toward a global trade war was initiated, as President Trump spoke of slapping an additional $100 billion in unspecified tariffs on China. The Chinese responded that they will have a very [...]
Increasingly it seems that there’s no down time for credit union news anymore, which is good if you’re a blogger but bad if you are a blogger who took an Easter break. So [...]
The passage of the European Banking Authority's Second Payment Services Directive (PSD2) has both challenged the banking community and presented a wealth of opportunities. PSD2 is first a compliance initiative, but its ultimate promise is [...]
Regardless of your position in an organization, you want to know that you are valued, listened to and understood. When employees feel this, their loyalty and dedication to the organization will only increase. Forbes contributor [...]
Congress is back in session this week and both the House and Senate will hear testimony from CFPB Acting Director Mick Mulvaney as he delivers the bureau's semiannual report. NAFCU is also continuing its work [...]
This past weekend, we celebrated my son’s birthday - he turned 7. As usual, that included hosting a birthday party for his friends. This year’s party was much different from the parties I [...]
I’m a firm believer in the mantra: If you take care of your employees, they will take care of your account holders, who will in turn take care of the organization. So when it [...]
