When $580 million NorthCountry Federal Credit Union, Burlington, Vt., with 44,000 members, promoted Bob Morgan, CSE, CCE, to the CEO position in 2012, the board wanted to offer an incentive for him to stay [...]
In a rebrand project for a credit union, we were getting the same response to some of the names we presented: “I really like it, but it doesn’t sound like a name for a [...]
CUNA President/CEO Jim Nussle released the following statement after NCUA Board Chairman J. Mark McWatters responded to Sen. Orrin Hatch's (R-Utah) recent questions on the federal tax exemption for credit unions. “We appreciate Senate [...]
Removing credit unions' federal tax exemption "would almost certainly create a safety and soundness issue for the [National Credit Union Share Insurance Fund] that could ultimately fall to U.S. taxpayers," wrote NCUA Chair J. [...]
You paid off your student loans and you finally got rid of that credit card debt. It’s a great feeling to be debt free and it only feels better when you’ve stayed that [...]
This phrase keeps popping up in stories that I read. "How you do the next thing is likely how you'll do everything." I tried to find the original of that quote, but it seems to [...]
It’s a question that has bugged economists and social scientists for generations – why so often do people fail to do things they have committed to doing? Even in situations where the benefits of doing [...]
Governance is the set of processes used by a board of directors to oversee organizational performance, ensure adequate goals for the organization and determine the best strategy to stay vibrant, valuable and visionary for the [...]
Like any other organization, credit unions are constantly trying to figure out how to get the right people in the right jobs at the right time. With baby boomers approaching retirement and the amount of [...]
A North Carolina federal grand jury on Friday indicted Saundra Torrence, a 27-year president/CEO of the $32 million First Legacy Community Credit Union, for allegedly embezzling more than $375,000 from the Charlotte-based cooperative. [...]
The digital banking customer experience improved dramatically in the 23 years since the launch of the first internet-only bank, Security First Network Bank. While its lobby metaphor was creative, it was a clunky experience back [...]
Greetings from your faithful blogger, who is back from a trip to Riverhead, Long Island where he helped celebrate the 50th birthday for a friend he’s known for more than 30 years now. He’[...]
According to a 2016 TransUnion survey, credit unions are growing at 6.35% annually--a rate which far outpaces the growth of active credit consumers overall. However, this substantial rate of growth is highly concentrated, with [...]
If the answer to that question is no (or you don’t know), consider this: Hispanics are creating businesses at 15 times the national rate. In an article ranking the best cities for Hispanic entrepreneurs, [...]
According to Jamie Dimon, “Silicon Valley is good at getting rid of pain points. Banks are good at creating them.” With the digital demands of credit union members advancing all around us, the question remains: [...]
