The Federal Housing Finance Agency (FHFA) should review all of its existing regulations for potential improvements, CUNA wrote to the agency Monday. CUNA’s letter was sent in response to the FHFA’s regulatory review [...]
NAFCU's Cybersecurity and Payments Committee will hold its second-quarter meeting today to discuss ongoing efforts at the Federal Reserve to strengthen payments systems. NAFCU – through letters to and meetings with the Fed – has reiterated that [...]
It's hard to talk to people. People can be great but they can also be terrible. If you want to be a better communicator, you need to be able to do more than just speak [...]
As times and vehicle purchase behavior change, the auto lending industry must adapt to stay competitive and successful. One of the newer challenges facing our industry these days is an increase in the speed of [...]
Last week on Memorial Day, we honored our U.S. military men and women who died in service to their country. As a way to give back and demonstrate the gratitude for the sacrifices made [...]
Over my three decades in human resources, I’ve gathered a pretty good library on the subject. In its titles I can see the evolution of the field during that time, an evolution that I [...]
When thinking about innovation, don’t just think of technology. Consider the customer experience. “It’s about the connection,” Nicholas Webb said during a keynote address at CU Direct’s Drive 18 Conference Thursday in [...]
Four consumer groups are asking a federal judge to deny a request by the CFPB and a payday lending group to place a strict short-term loan rule on hold. Public Citizen, Americans for Financial Reform [...]
If you spend time reading trade publications like I do, you’ll see a lot of articles declaring the death of things … direct mail, community banking, debit rewards, and even checks (how dare they!) One [...]
Are you a go-getter, confident in your skills and rarely delegating the big, important tasks to ensure they’re done correctly? I respect that. I have met a lot of talented people with the do-it-yourself [...]
Consumers today have the power to book a room across the country, hail a ride to anywhere they want to go, or order nearly any product or service to be delivered to their doorstep – and [...]
A recent study form Experian sheds light on the “new normal” when it comes to consumers and auto loans. The $500 ceiling for a car payment for everyday consumers is a thing of the past, [...]
Recent research by CUNA Mutual Group’s TruStage reveals interesting insights about the unique makeup and preferences of Hispanics and other multicultural consumer groups. Below are some of the key findings from the What Matters [...]
CUNA and credit unions saw a historic victory with the signing of the Economic Growth, Regulatory Relief and Consumer Protection Act (S. 2155) last month, but the question remains: when and how will the regulatory [...]
The House and Senate are back in session this week and Congress is expected to work through various appropriations bills. NAFCU will continue to track progress on two of the bills that include NAFCU-sought language [...]
